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Stone chips - anyone had problems?


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#1 Nightowl

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Posted 17 September 2009 - 01:22 AM

Seems to be a bit of a global issue with the new Fiesta. Having said that - some appear to be luckier than others. Also; it appears to be affecting the 5-door moreso than the 3-door.

http://www.complaint...54.html#c351423

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#2 T55

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Posted 17 September 2009 - 06:28 AM

Seems to be a bit of a global issue with the new Fiesta. Having said that - some appear to be luckier than others. Also; it appears to be affecting the 5-door moreso than the 3-door.

http://www.complaint...54.html#c351423


Collected my new Fiesta last week and noticed clear plastic strips glued to this area. Was told they were to protect against scuffing as the the rear passengers entered the car (exactly why the path of their feet would take this route I don't know!). Evidently these plastic strips must be Ford's solution.

#3 NathanS

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Posted 17 September 2009 - 07:14 AM

Hi T55, could you upload a photo showing the clear plastic strips? I think this would be useful ammo to take to Ford if this happens to any of the Mk7s on here :)

#4 paulworthing

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Posted 17 September 2009 - 08:09 AM

I noticed some plastic bits on the lower part of the opening to the door due to their being wax still in it - wondered what it was about . . maybe it is this?

#5 T55

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Posted 17 September 2009 - 08:52 AM

Hi T55, could you upload a photo showing the clear plastic strips? I think this would be useful ammo to take to Ford if this happens to any of the Mk7s on here :)


Will take some photos at lunchtime.

#6 NathanS

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Posted 17 September 2009 - 09:02 AM

Took a good look at my car this morning before work, drivers side is fine but passenger side has one chip exactly like reported above :(

#7 Nightowl

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Posted 17 September 2009 - 09:30 AM

Interesting to note on page 2 of the above website that Ford are aware of the problem and - from August - all new cars off the production line had a "foil strip" fitted. The following is a European memo from Ford:

A small number of new Ford Fiesta 5-door customers have contacted Ford of Europe as they are concerned about paint chipping that has occurred around the lower edge of the rear door aperture on their particular car.

We are aware that a small number of cars are affected, although this issue may have been caused by particular driving conditions or terrain. We do have a remedial action in place which requires the affected area to be painted and a specially designed protection foil placed over the new paint which will avoid further damage in the future. This foil is being fitted to new vehicles as part of the production process from August 2009.

We would ask any customer experiencing this concern to contact their local Ford dealer or national Ford Customer Relationship Centre (CRC) or to discuss their particular case. The dealer can then arrange for remedial work to take place.


#8 paulworthing

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Posted 17 September 2009 - 09:49 AM

Interesting to note on page 2 of the above website that Ford are aware of the problem and - from August - all new cars off the production line had a "foil strip" fitted. The following is a European memo from Ford:

A small number of new Ford Fiesta 5-door customers have contacted Ford of Europe as they are concerned about paint chipping that has occurred around the lower edge of the rear door aperture on their particular car.

We are aware that a small number of cars are affected, although this issue may have been caused by particular driving conditions or terrain. We do have a remedial action in place which requires the affected area to be painted and a specially designed protection foil placed over the new paint which will avoid further damage in the future. This foil is being fitted to new vehicles as part of the production process from August 2009.

We would ask any customer experiencing this concern to contact their local Ford dealer or national Ford Customer Relationship Centre (CRC) or to discuss their particular case. The dealer can then arrange for remedial work to take place.


Seems that they are doing on the 3dr's too as this is exactly what I have got on mine

#9 DNStuff

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Posted 17 September 2009 - 09:51 AM

Seems that they are doing on the 3dr's too as this is exactly what I have got on mine


Silver lining to the delayed delivery then eh?

#10 NathanS

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Posted 17 September 2009 - 10:21 AM

I'm going to Ford on Saturday to get some glue residue off the car (I think from numbers stuck on the doors when it was in the showroom). Will mention the chipping problem to them too!

#11 TurboZutek

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Posted 17 September 2009 - 10:28 AM

Modern water based paints = soft as lipstick, !Removed!.

#12 T55

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Posted 17 September 2009 - 10:29 AM

Will take some photos at lunchtime.

I have the photos, can anyone tell me how to upload them?

#13 bryfly

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Posted 17 September 2009 - 10:32 AM

We are aware that a small number of cars are affected, .[/i]


No chips visible on my car but looks like Ford should call all Fiesta's back to a dealer for these strips to be fitted, could save themselves a lot of repaint costs, as if it is a design fault then all Fiesta's are effected not just a small number as stated in their bulletin......

#14 NathanS

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Posted 17 September 2009 - 10:34 AM

I have the photos, can anyone tell me how to upload them?


If you want you can email them to me and I can upload them for you. Or you can use a service like http://photobucket.com/ and then link to them in your posts.

#15 T55

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Posted 17 September 2009 - 10:59 AM

If you want you can email them to me and I can upload them for you. Or you can use a service like http://photobucket.com/ and then link to them in your posts.

http://i854.photobuc...0909_095101.jpg

http://i854.photobuc...170909_0951.jpg

Thanks for your help, managed it!

You can just about make out the strip between the wax residue.

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