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Website log in email wrong??Whats wrong.


jace1969
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I have 2 Stanley drills only 12 months old and i set up the account on the Stanley site 12 months ago but cant log into it and email is 100% right,

keep saying email wrong,I have tried everything ..........Turned off everything...Firewall/Antivirus/Adblock/ all that and tried Chrome/IE and same and

firewall through Virgin setting but the same so  i rang them up and gave them my log in details and work fine,even sent me attachments of the 2 drills and 3 year cover.

Is there anything at all that im doing wrong,other sites are fine and it only comes on the email address not password ''check field which is highlighted'' email.                                                       

 

 

 

 

 

 

 

 

                                               

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Another thing as i dont think anything is blocking it,i cant get it on any device like phone or tablet and my mate cant get it but and a big but.

Why can the person get it at the place i rang with same email/password and to prove that he sent 2 invoices that i scanned and read my details out on the phone.

Solved,ok Stanley tools have 3 sites (Warranty/tools/forum) they are in the process of putting tools/forum into one but not Warranty.

No link to the Warranty page so put in the main site and cant log in as wrong site,get a grip and wake up this firm.

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13 hours ago, jace1969 said:

Another thing as i dont think anything is blocking it,i cant get it on any device like phone or tablet and my mate cant get it but and a big but.

Why can the person get it at the place i rang with same email/password and to prove that he sent 2 invoices that i scanned and read my details out on the phone.

Solved,ok Stanley tools have 3 sites (Warranty/tools/forum) they are in the process of putting tools/forum into one but not Warranty.

No link to the Warranty page so put in the main site and cant log in as wrong site,get a grip and wake up this firm.

Lol done that once or twice

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