Mondeo 2.0tdci 2011 engine malfunction showing shutters behind grill not working and exhaust after treatment glow plug open

[Twinnies]

Engine malfunction light came on had it put on diagnostics at Stonacres. I bought car from there last year and have service contract and lifetime guarantee with them so thought best place to take it. They got the above errors and told me it needed Ford dealers as they didn't know exactly what was going on.   Beginning to worry it is serious, any info would be appreciated.

Car is running fine. fuel consumption still fine, but light on came on Monday.

Thanks in advance.

[Joss max]

As you bought the car from SA and have a service contract with them. I would think if they can not do the job then it is up to them to get a ford garage to sort out

[Twinnies]

Thank you for reply. SA do have Ford dealership 20 miles from me, rang them but they said I shouldn't risk driving it that far when I have EH nearer. It's driving fine. Booked it into EH now. 

[Joss max]

keep us updated Wendy