3 replies to this topic

[Dawnl]

Hi,

Having just had my 1st MOT the tester told me that my track rod end nut was loose!!!!
(may I just add that the MOT was carried out at an MOT only garage so they had no monetary gain to be had by telling me there was a problem)

Only work done on the car was a warranty job to replace the steering rack back in April,

So I've obviously been driving around in my death trap since then,

All TIGHT now just got to get the tracking tested.

oh, in full steam with complaining.

Watch this space

[Dawnl]

Hi,

just to let u all know, i contacted Ford Customer Services, they were rightly concerned that this had happened.

The dealership has closed down that branch, I left a message for someone at the head office of Evans Halshaw to contact me, but to this date I haven't heard a word (surprise)

Ford has given me a free of charge full 3 year(36 month) service as a good will gesture, which I thought was rather nice of them.
So if you're not happy it does pay to complain, however it still doesn't excuse what the garage did.

Don't suppose that I will ever hear from Evans Halshaw, and rest assure I will never darken their door with my custom in future.

[Jonny87]

It's true. Evans Halshaw really are utterly crap

[Dawnl]

Yey,
I thought I was alone with my anger and frustration,

It's true. Evans Halshaw really are utterly crap