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MurdoD

mk3 Bluetooth/Phone/Voice Control

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I have got my Galaxy S7 paired with the car ('SYNC') and for the most part, works great. Can play audio, can receive (answer) calls but the downfall is making a call.

When I use voice control, and say 'Call (name)' it returns with a voice saying 'No Entries'.

When I say 'Phonebook', again, it replies with 'No Entries'

When someone calls me, the mobile number is shown on the screen and not the name.

I thought it may be permissions in android on the phone however I have given the sync full access...

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When I paired my (Windows) phone first time, after the phone paired there was a security warning on the phone asking me if I wanted to "allow" the phone book to download, I did that, and it took a couple of minutes to do that, then it was fine... Try re-pairing your phone?

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Hi, I occasionally have this problem with my Focus Mk 3.5 (which has Sync 2). If I un-pair my iPhone and re-pair it that seems to fix the issue.

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Have had the same issue at times. 

I have just updated the software, see thread on updating sync, this is supposed to cure this problem and has other benefits too.

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Okay so the "automatically download phonebook" wasn't selected, so i ticked that and pushed the "download phonebook" button.. all good!

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