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Bluetooth and Aux not working


Gabrielle
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help

i have a ford fiesta zetec 2009 and my aux and bluetooth are not working, i have done the fuse check and disconnected the battery however still nothing. I have spoken to Ford and they have said that to look at my car will cost £150+ and then they think the problem is the bluetooth Module which will need replacing at the cost of £500. Has any one else had these problems? changed the module? 

thank you

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Good morning, did these things work in the first place? 

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