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Stop / Start Not Working

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Hi all,


I have a question I'm hoping someone can help me with. I recently bought a Ford KA Edge 2013. However the Stop / Start never seems to work. 

I'm aware that the battery needs to be fully charged, which is the case as the car was driven 200 miles a few days ago but still the start / stop isn't working. 

The temperature isn't cold and when I do stop in the car at traffic lights, on the trip computer it displays "A OFF" I'm not sure what this means and why the feature isn't working. 


Any help/advice appreciated. 

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