Gadget1967 Posted October 14, 2017 Share Posted October 14, 2017 Hi does anyone know what the problem is I have a 57 plate mondeo ghia when I try an connect my phone to the radio which is a Sony I press the green button an it comes up radio muted it is also the same message when I press the red button an the phone button Quote Link to comment Share on other sites More sharing options...
Stoney871 Posted October 15, 2017 Share Posted October 15, 2017 The problem here is that you don't have a bluetooth module installed.Sent from my SM-G930F using Tapatalk Quote Link to comment Share on other sites More sharing options...
jeff-d Posted October 16, 2017 Share Posted October 16, 2017 It's also possible that you have the module, but it's crashed and stopped working. Mine did that and had to be reset. If you're certain that the car should have one, then try googling for the module reset procedure. 1 Quote Link to comment Share on other sites More sharing options...
iantt Posted October 16, 2017 Share Posted October 16, 2017 if you know your radio code ,disconnect the battery for a short while and reconnect . see if bluetooth works again. or detetmine which fuse to pull. Quote Link to comment Share on other sites More sharing options...
Gadget1967 Posted October 17, 2017 Author Share Posted October 17, 2017 Thanks guys Quote Link to comment Share on other sites More sharing options...
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