s4rah Posted November 18, 2017 Share Posted November 18, 2017 I drive a ford fiesta ecoboost 1l 2015. My phone (Moto g 2nd gen) has been connected for just over two years, no problems. All of a sudden my phone won't connect, I've google it and tried lots of different things, as a last resort I did a master reset and tried to add it again and it won't work. I get to the bit on the car display where it says please find sync on your phone and press it, and the display on the car shows the 6 digit pin it wants me to enter. In my phone when it searches for device it displays sync (which is black) I press on it so it greys out and underneath it says pairing and then after a little while nothing happens and the word sync on my phone goes to black again. It's so annoying, hoping someone might have had a similar issue and have been able to resolve? Thanks Quote Link to comment Share on other sites More sharing options...
JAKE191 Posted November 18, 2017 Share Posted November 18, 2017 Try clearing car out bluetooth list and rebooting the phone then try to sync phone to your car Quote Link to comment Share on other sites More sharing options...
lwatson99 Posted November 18, 2017 Share Posted November 18, 2017 Best thing to do is switch the car off, pull out the fuse and replace it. This normally fixes the problem. 1 Quote Link to comment Share on other sites More sharing options...
Jonro2009 Posted November 18, 2017 Share Posted November 18, 2017 +1 for pulling the fuse, sorry I don’t know which one it is though. This has worked for several members. If you don’t fancy doing that then go into the cars bluetooth settings and delete all the previously paired devices, same on your phone and make sure your phone is ‘visible’ to all external devices. Then turn the ignition to ON but do not start the car and go through the pairing steps you have previously followed, this time though make sure your phone is in your left hand at about shoulder height while your right hand touches the wing mirror*. Your phone may have received an OTA update recently which has just changed a few things. *may not be necessary to do previous steps Quote Link to comment Share on other sites More sharing options...
Bobr Posted November 19, 2017 Share Posted November 19, 2017 I use an iPhone 5S and, after the last update to IOS 11.1.1 , I had all sorts of problems trying to use it to call someone through the car's system. Quote Link to comment Share on other sites More sharing options...
s4rah Posted November 19, 2017 Author Share Posted November 19, 2017 Whereabouts is the fuse? Quote Link to comment Share on other sites More sharing options...
Luke4efc Posted November 19, 2017 Share Posted November 19, 2017 7 minutes ago, s4rah said: Whereabouts is the fuse? behind the glovebox Quote Link to comment Share on other sites More sharing options...
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