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ronalex

Member Since 03 Nov 2009
Offline Last Active Feb 20 2013 08:21 PM
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Posts I've Made

In Topic: Insurance Claim

20 February 2013 - 05:56 PM

At renewal the docs I had from Tesco said that as far as they were concerned I was at fault. When I contacted them they said this was normal until the claim was cleared. Had a letter from Tescp today after a query from me, saying that the others insurers had accepted liability, but until they had recovered all their costs as far as they were concerned I was at fault!! So they say they agree I'm not at fault but they aint going to do anything about it. Looks like time to consider moving.

In Topic: Noise In Clutch Area.

13 February 2013 - 11:37 PM

What are the consequences, actual and financial to getting it sorted?

In Topic: Noise In Clutch Area.

13 February 2013 - 08:16 AM

Yes it does.

In Topic: FOC Age group Poll!

10 January 2013 - 09:30 PM

What's age got to do with it? I'm in one of the very minority number groups and belong to a group that own a restored mainline steam locomotive and fly a microlight aeroplane.

In Topic: Insurance Claim

09 January 2013 - 06:05 PM

A follow up on the subject of car insurance. It is some time since I have had to claim on vehicle insurance, but this one has been an eye opener. I am insured with Tesco Bank and I contacted them regarding a claim. This is a ‘No Fault’ claim as the insurers of the other driver, Direct Line, have accepted liability. From Tesco Insurance I have now had to deal with:
Tesco Legal Guard for recovering my uninsured costs. Haven’t had any dealings with them yet as I have not paid any excess, etc. Even these are not dealt by Tesco but by B4 Claims Limited.
Andover Ford where the Focus is being repaired. Expected that I would have to deal with the repairer.
Albany Assistance Ltd who arrange, note arrange not provide, the courtesy car. The terms and conditions of providing this car are horrendous and carry more clauses than the original Tesco policy!!
Help Hire Ltd who actually provides the car.
The provision of the car is the one that raised my eye brows. Under my policy Tesco Insurance have a liability to provide me with a courtesy car. It actually turns out that I have to HIRE a car from Help Hire via Albany Assistance and stand the chance that I may have to pay for the hire. Quite how this fits into the terms of my insurance where by Tesco Insurance have a responsibility to provide me with a car I don’t see. Unfortunately my insurance comes up for renewal tomorrow 10 January, as I would have liked to have seen this little process played out to the end before I made that renewal to see how I was finally treated. No wonder insurance costs are so high when there are so many leaches sitting on the back of it.