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Gilbert

Member Since 07 Jun 2008
Offline Last Active Jun 24 2008 12:32 PM
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Posts I've Made

In Topic: Fiesta Rear tapping noise

21 June 2008 - 03:12 PM

Hi Hotashel,

Thank you for your support. The garage, "Dinnages of Worthing", had said as it was only a minor problem I would have to pay, I have to admit that this just about reduced me to tears as I didn't know where to turn too, but thanks to your support I got on to Ford Customer Care who where equally unhelpful initialy saying that I should take it back to my supplier, (Motorpoint who are neary 200 miles away), however I held out and threatened them with Trading Standards and eventually they had a chat with the garage and agreed to give it another try and that Ford CC would monitor the situation. After 4 hrs they phoned me back and said that they had found loose seatbet mountings, (and they had stated previously that whatever it was "it was only a minor problem" - I THINK NOT). I am pleased to advise that the problem has now been fixed. Thanks again Hotashel.

Kind regards

Gilbert

In Topic: Fiesta Rear tapping noise

21 June 2008 - 02:55 PM

:rolleyes: :rolleyes:

Hi,

If its only 9months old it will still be under warenty. Keep taking it back until they do something about it, and dont pay them a penny. They themselves have said that there is a problem so they need to sort it.

Tell them you will go to trading standards if they dont sort out the problem.

H