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Forest Ford

Member Since 10 Apr 2011
Offline Last Active Jun 11 2014 06:56 AM
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Posts I've Made

In Topic: How Long To Repair Car After Rear Ending?

09 June 2014 - 05:14 PM

There is a further unfortunate aspect in all this. As luck would have it, the bash happened a few days before the car was due in for its first service. Because the car will be over 13 months old when it is back on the road, the servicing condition of the warranty will not have been met, so in theory the warranty will have been invalidated. My Ford dealer says that as there is proof the car was laid up, any future claim should be honoured, but I wonder if I can share their confidence?

In Topic: How Long To Repair Car After Rear Ending?

09 June 2014 - 04:20 PM

Well I decided to drop in on the Bodyshop manager today and I now have a promise they will do all they can to bring completion date forward by two weeks. Still a long time, considering what you guys say, but an improvement. Comment was that they were really quiet when the car went in, but "suddenly we're inundated". Funny that!? Thanks all for your helpful posts...

In Topic: How Long To Repair Car After Rear Ending?

08 June 2014 - 07:46 PM

Many thanks for replies. Seems they are stringing me along which is annoying because I specifically gave them the business as the only recommended body shop of my local Ford main dealer. They are also recommended locally by BMW and Porsche and have an impressive website offering all the best equipment, expertise and service, etc, etc...
Problem now is, do I get heavy with them on the basis of your comments and risk getting half a job done!! I think maybe I'll try and visit and discuss with a manager...
Presumably, the insurance company have been advised of the costs (so far estimated at £6,000) and the timescale. I would have thought they would have had something to say, particularly as they are paying for my hire car.
Repair will involve replacement of all the lower plastic rear panels and bumper, etc, the tailgate, and realigning the body shell which has creased behind the rear side windows. The boot floor/spare wheel housing was damaged as was the bumper surround/tailgate fastening. (The electrics, however, were undamaged, including lights, indicators and parking sensors). Then, of course, there is the paint job, but all in all it's hard to see how they can want to take so long...
And all this from a bump that only gave us a severe jolt. Can't imagine what happens to a car in a really bad crash...?!