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eyemdee

Member Since 25 Jul 2011
Offline Last Active Nov 27 2014 10:27 PM
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Posts I've Made

In Topic: Frosty Mornings & Condensation!

24 November 2014 - 11:38 PM

I've never had a car that suffers so much from condensation inside and I've owned or had long term use of more than 20 cars in 37 years. There seems to be something wrong with modern Fiesta design as this is the 3rd one after having a mk4 and a mk 5 which didn't suffer like the Mk 7 does.

 

And I thought it was just mine! Never had a car like it for getting ice on the inside of the windscreen in the winter. I kept looking for leaks but everywhere was dry!


In Topic: Cruise Control Intermittent Fault

20 November 2014 - 02:10 PM

 

I'm pretty sure you're right, unless the switches are damaged and sending signals to cancel the cruise control, but that seems unlikely. Unfortunately it's probably your word against theirs. It's clearly something they did though if it went wrong after the service, and they're just trying to fob you off.

 

They obviously think one customer's poor experience isn't as bad as the small cost & time it would take to fix the problem for you. I say make them change their minds by not letting them get away with it, tell them you'll go to trading standards etc. You might even be able to get another garage to diagnose the problem and get a quote for free, at least then you'll know what the problem is.

 

UPDATE

 

You hit the nail on the head here. They are just not bothered!  After getting no reply to letters sent to Ford Customer Relations or the Dealer Principal, I contacted the credit card company who didn't take long at all to refund the £84 charged for the "diagnosis".

 

I was so annoyed by the whole episode I part exchanged the Fiesta for a new Toyota Yaris Excel Hybrid so I won't be around this forum so often now! In fact I won't be joining ANY Ford forums again! The Toyota Dealer has sold the Fiesta back to the servicing Dealer so they will presumably now have to fix it at their cost. Poetic justice!


In Topic: Climate Control Question

16 November 2014 - 08:05 PM

AFAIK the fan only operates to assist the Climate Control get to the set temperature. If the car is red hot and temp set to LO or the car is freezing and temp set to HI then the fan would usually cut in on max speed. If there is little difference between the actual and set temperatures then the fan would not be required and may not cut in at all.


In Topic: Cruise Control Intermittent Fault

25 October 2014 - 09:29 PM

Does anyone know if the cruise control uses the rear wheel ABS speed sensors? They charged me extra for "cleaning the rear brakes" during the service and I am wondering whether a speed sensor could have got clogged up in the process. Probably clutching at straws but it would be nice to solve it!


In Topic: Cruise Control Intermittent Fault

24 October 2014 - 02:00 PM

I shall most likely now change the car for something else other than a Ford.

 

I am considering a letter to Ford to vent my frustrations over a car which has been otherwise perfect and which I thought would have been fixed today.