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Chris McKie

Member Since 14 Jan 2012
Offline Last Active Jan 19 2012 12:18 PM
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Miford Can You Help Us To Help You?

14 January 2012 - 05:22 PM

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Hi Everyone,

For those who are not yet aware of the Ford Accident Management Program on Android and iPhone.

We would like to give you some brief information on the program and just as importantly ask you for your assistance and ideas to help improve the service we provides. The program has been going for 3 months now and we would love to hear your feed back on the App and its content. It was always considerer that the MiFord App would evolve and we are now approaching that point.

The Ford Accident Management Program is available 24 hours a day, 7 days a week, 365 days a year, Ford Accident Management will provide you with a free service from the time you have an accident to the moment you get your vehicle back.

This is not an accident management program that makes money from personal injury, there are no hire or injury commissions involved and one of the primary driving forces is to reduce insurance premium cost for our customers by reducing cost to the insurer.

We:
Recover your vehicle where it cannot be driven, free of charge
Provide you with a free courtesy car – even if it’s not included in your insurance policy, even if you were at fault
Liaise with your insurance company to process the claim and have repairs approved
Complete your claim form
Ensure your vehicle is repaired at a Ford Accident Repair Centre
Only Ford genuine parts will be fitted
Only Ford trained technicians will work on your car
Your Ford panel warranty will be maintained

When you have download the Ford Accident Management App to your smart phone.

You won't have to:
Remember all your details when you phone
Worry about looking for the number
Provide all the information to the call handler as this will automatically be sent to them from the app.
All of the details required are transmitted including location so you don't even have to know where you are because we will...

There are various other services such as finding dealers, service centres etc, you can order brochures, view new vehicles but this is where we need your help.

Your mission should you choose to accept it is to tell us what you want from a device, even if you can not download the App your opinion is valuable to us and we would love to hear your opinions...

Thanks in advance and MiFord look forward to contributing to the Ford Owners Club in return where ever possible.

@ChrisVizion


www.ford.co.uk/accidentmanagement
www.miford.co.uk

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