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richdee

Member Since 22 Dec 2008
Offline Last Active Feb 01 2009 09:53 PM
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Posts I've Made

In Topic: 06 Plate Focus 1.6tdi turbo mounting bolt snapped

01 February 2009 - 08:58 PM

Just to let you know after a call to Ford Customer services back in December, they picked up the case and I now have a full refund from the dealer. Full credit to Ford Customer Services, they are excellent, kept me updated, called me back when they said they would and overall I have come away impressed, impressed with Ford not the dealer as I am sure they could of done more to get this warranty case correct in the first place.

If you have a query - query it with customer services it's got to be worth a try

Richard.

In Topic: Air Vent Removal

01 February 2009 - 07:00 PM

Thanks for the reply - managed to get the entire unit out in one piece but I think it's beyond repair as the metal clip that hold the fins and the fins are worn and can't get them to stay in place, so it's a trip to ford to see how much a new unit is :-(

Cheers
Richard.