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Member Since 16 Mar 2012
Offline Last Active Jun 22 2013 10:28 AM

Posts I've Made

In Topic: Fiesta Metal Broken Into & Stolen From

21 June 2013 - 06:17 PM

I had the first service completed around a month ago, and so the Police are looking into the Ford garage who completed this, as a matter of enquiry.


I'll be interested to hear the reply from my insurance company after they review the footage/images. I received a call today from the engineering team who are assessing the damage, who are as shocked as me at how little damage there is to the lock -- they cannot see how they unlocked the car. I'm sure the actual insurers will have some further questions to ask Ford on this as well.


I'm not too sure about Ford in general -- my contract for the car expires in December, so I'm not too sure what I am going to do yet. I absolutely love the car, and from looking at other manufacturers, the value for money is incredible and so any other car for the equivalent price would likely be a step down, which would be disappointing. I don't think it will be beyond economical repair, so they will likely repair it, but I'm going to have to do a lot more work in the coming weeks to figure out how to (hopefully) secure the car further as soon as it is handed over.


The Police and Insurance company have received the CCTV footage and imagery today, so hopefully I should have some feedback by next week.


Once I cut the footage down to a good size, I'll PM you with a link -- although it isn't of brilliant quality, it still clearly shows the incident.

In Topic: Fordinsure

02 March 2013 - 10:46 AM

I've used Ford Insure for the past few years and I'd really recommend them. I unfortunately had to claim for my stolen car and was expecting the worst in terms of service and replacement timescales, but from loss to picking up the new car was just 3 weeks -- having daily contact from them with updates too.

In Topic: Ford Insurance

21 December 2012 - 08:56 AM

I'm just about to move away from Ford Insure (due to price issues only), but I had to make a claim for the loss of my car earlier in the year and they (RSA) were absolutely brilliant. It was dealt with by one individual throughout who was always helpful, and from the car being stolen to being in the new car was just 3 weeks!

To be honest after all the horror stories you hear about insurance companies, I was expecting the worst, but in the end I was pleasantly surprised.

In Topic: Car Stolen

12 November 2012 - 07:43 PM

Just rang Ford customer services, they told me that they are aware of the Watchdog program about the BMW's being stolen with keyless start and are working with other manufactures to make this system better. Well like the other chap who had his metal taken I won't be getting a car with keyless start again.

Is definitely a good idea (I'm the guy in that thread whose car was stolen btw). The convenience of keyless entry/start doesn't come close to match up with the piece of mind I now have without this option. I would also recommend fitting a tracker system - the reduction in my insurance premium made having it fitted much less costly than I thought it would (and obviously the piece of mind it brings is invaluable).

Either way, I'm sorry to hear about your car. If you need any help/advice from someone who has been through it not so long ago, feel free to drop me a PM :)

In Topic: Fiesta Metal

12 November 2012 - 07:39 PM

Yeah I've got one, well my second one - first one was stolen :(. I love the car, really enjoyable to drive, and a good environment to drive in (good stereo, limited road noise, comfy seats)!