I called Ford customer service today to ask about Sync updates.
In the US, you can download them and install them yourself. The UK site just says "soon you will be able to....".
My father-in-law has a 63 plate and this version is two later than my 13 plate. Has anyone request an update via their dealer. I read somewhere that they will charge £80 for it - which I can't believe.. It should be free. Has anyone had any experience of requesting it?
I complained to them that there is no Europe equivalent of a customer support forum, so there is no way for the masses to complain about the horrendous design. I asked why there are two info buttons for example. I also asked for someone to define the word 'soon'. As to me, 7 month is not 'soon' in my book.
btw, I did find a great site called syncsucks.com. It seems the US don't like some bits either.