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Hi, I am having the same problem, however instead of getting 'track 0' as you, mine says 'please wait' then simply returns back to the track name it was currently playing. I spoke to someone of the technical help team at ford and all they could recommend was just trying to update the software, but as my fiesta was build in jan 2012 it does not need it and wont recognise the update files.
Looking desperately for a fix!
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