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mkelbie

Member Since 18 Aug 2012
Offline Last Active Jun 18 2013 01:49 PM
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Posts I've Made

In Topic: 2007 Focus 1.8 Tdci Dmf Replacement Advice

18 June 2013 - 12:59 PM

Just told my mechanic the AA are sticking with their decision because the DMF was seized and he responding saying that's a lie then because your DMF was the complete opposite so the report is false

In Topic: 2007 Focus 1.8 Tdci Dmf Replacement Advice

18 June 2013 - 12:21 PM

I heard a rattle noise on idle. Especially if the engine was warm. Sometimes I also heard a noise when bringing up the clutch without being in gear.

AA have said the report showed my DMF was seized so they are sticking with their decision. They are sending me £40 for leaving stuck until 1 AM though.

I didn't think my DMF was siezed though, I thought it was loose?

In Topic: 2007 Focus 1.8 Tdci Dmf Replacement Advice

14 June 2013 - 06:00 AM

I only feel I am right because of the wording used by the technical advisor. He said mine was a sudden failure but it was worn out anyway.

My point with them is if they never pay out on a DMF they should list it as a non insured part. Personally I would never of got the work done, I would of held of as long as possible but they insisted on removing the gearbox and indicated they would contribute with the costs.

Why pay for an assssssor if they are never going to pay out, I have complained and simply asked if the DMF is worn and your not paying what was the assessor looking for? Why did you simply not tell me before I spent £550 that you don't pay for a DMF.

The whole experience from the start is on my complaint so hopefully I get something. It started with them taking 5 hours to get to me, leaving me waiting until 1 AM after saying they would be with me @ 21:50.

My interpretation of wear and tear and somebody else's could be completely different so in my opinion they can always reject any claim for that reason because every single part of my car could be recorded as wear and tear.

In Topic: 2007 Focus 1.8 Tdci Dmf Replacement Advice

12 June 2013 - 05:13 PM

What would a failed DMF do? I have just picked up my old parts and clutch looks fine and the mechanic said the DMF isn't worn, its failed and he thinks there's a difference.

I was told a DMF gets strain with low gears or town driving, so with my only motorway driving I think that's why I have got more out of my DMF than the average car but I'm just annoyed with the AA policy. They could use wear and tear for anything, if they don't want to pay out on the DMF they should list it along with the other non covered parts like disc brakes.

I have just looked at my DMF and it moves side to side, I don't have a clue about how these work but the inner circle has a few pins sticking out like tiny handles. I can hold them and move the inner circle. I assume that's what the fault is ?

In Topic: 2007 Focus 1.8 Tdci Dmf Replacement Advice

12 June 2013 - 02:31 PM

AA warranty is a joke.....

A "technical advisor" has just phoned me and said the report for my claim shows my clutch was around 75% worn and the fly wheel did have a sudden failure and sieze up on 1 side causing the fault but they are not accepting my claim because they think its wear and tear.

His words was sudden failure. They will do anything to no pay out on these policies!!

Anyone any idea on how to complain, his words was sudden failure and that's exactly what their policy covers.

I am not letting this go, the whole process from the 5 hours it took for them to recover my car to the now declining to pay for any repairs is a joke. Why accept my money if they don't like my mileage and will use it to blame everything on wear and tear.