Usually its the plastic handle that breaks. Take the seat out and remove the base, two 10 mm bolts and the seat back with a flat bladed driver and check the cable is still attached.
The plastic handle is just pressed in.
So does that mean I can just pull out the handle? and see if it's still attached?
The cable appears still attached at the bottom, to the mechanism... but when you pull the handle at the top, nothing happens at the bottom....
How can I remove the seat back with a flat driver? I don't want to rip it, is it that flap part at the bottom? does that undo?... i was worried i'd break it.