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Hello!
I have a fiesta edge 2012 with the same problem, I took it to ford and they checked the software but it was up to date. They then told me that I needed to purchase the USB y cable with a jack for £28. I told them that the USB has always worked and I have never needed the jack. They kept telling me that it wouldn't have worked, but it definitely did! I have resigned myself to the fact that it must be because my phone updated onto iOS 6. It worked fine before then. Hoping apple will sort something out, but it's very annoying!
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