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Member Since 07 Mar 2013
Offline Last Active Mar 10 2013 12:27 PM

Posts I've Made

In Topic: Sync

10 March 2013 - 12:03 PM

Hi John - I think it's only the Focus in USA that have cracked the sync with regards to climate, satnav etc. Many thanks for your replies. Enjoy your Focus, other than the syncing problems I love the car and the driver assist functions are great.



the sync issues are due to microsoft bugs that they seem unable to fix ford us has had major complaints and court cases as many owners bought the car because of the sync feature obviously ford know this and dont want to make people aware of the issues however there are pages and pages of issues and possible fixes so type in ford sync issues in google and you may find some youtube vids showing how to fix or get round youre problem


Thank you both for your replies.


Spangle with respect to climate control where fitted, the sales manager  at my dealership in the uk said that on cold mornings he often used the defrost screen voice command and that he found it a very useful function. I have not actually seen it in action myself but I assumed that he was driving in the UK maybe mistaken? Unfortunately climate control is not relevant to me and my Zetec.


Artscot79 I appreciate the info. I will trawl the forums. Doubt if I will be able to use voice commands for the radio for a while as my version of sync has removed the option, however I live in hopes of Ford rolling out an upgrade in the not too distant future.

In the meanwhile I emailed Ford to have a moan. The reply, if any, will probably confirm what you said..

In Topic: Sync

09 March 2013 - 03:18 PM

John, many thanks. I can receive texts but the caller id is unknown. With regards to voice control I only have phone and usb functions.I was told that climate control and radio were not available by voice control.

Hi spangle very surprised that voice control of the radio and climate control were not available with your model. The impression I was given after taking ownership of mine this week was that it had only just changed. The salesman made a big deal of how my car would have the latest sync technology inc emergency assist etc. When we test drove both the fiesta and focus demonstrators he made quite a show of the voice control over the radio, waveband and frequency selection. The demonstrators were both zetecs. He obviously forgot to mention that the latest sync version had lost this function.

when I returned the day after to find out why I couldn't tune in the radio using voice commands a different salesman pointed out that that function was no longer available. On moaning to the Sales manager he agreed that he had complained to ford at a sales seminar that withdrawal of the voice function over the climate control was disappointing as he often used the defrost command. He told me that he had been unaware that the demonstrators had the old sync and he would ensure his salespersons would make sure that prospective buyers were not misled.

Your model must be newer than either of the demonstrators that I test drove.

 hope you get your phone compatibility sorted.

In Topic: Sync

08 March 2013 - 07:43 PM

Oh I forgot to add. I understand that there are a lot of problems with compatibility between sync and I phones.

Microsoft and Apple do not make happy bedfellows. I'm sure there are many posters on here who can help. 

In Topic: Sync

08 March 2013 - 07:39 PM

Hi spangle, like you I am new to this board having joined yesterday.


I have just bought a Focus Zetec 2013 in the last few days. After having a number of problems with sync I returned to the dealership and spoke to the salesman. My first gripe was that I was unable to tune or select radio stations using voice controls as demonstrated on the sales demo car. I also couldn't receive text messages.

The salesman told me that the latest version of sync had lost a number of voice controlled functions for example Radio, SatNav / climate control if applicable. He also said that a lot of smart phones were not compatible for the text function. My samsung galaxy ace is one of them. You can check the compatibility on the following link



I'm guessing that your 2012 model still has many of the voice controls that the 2013 models do not, so it could be worse.




In Topic: New Mk3 - Handbook Doesn't Match :-(

08 March 2013 - 04:33 PM

They've got no reason to lie to you after buying the car, so it sounds like Ford did do something crazy there. 

I did some Google searching but couldn't figure out if Sync had a seperate set of forums for the UK - if not, there's some decent help at http://www.syncmyride.com, just click the Community button to access the official Ford moderated forums.

Thanks for the link. So far  I haven't been able to find a Ford UK forum re sync. Ford UK certainly don't appear to have made public the reduced voice functionality of the new version of sync. I suspect it may have a negative effect on sales. Is it just me that thinks that Ford are getting meaner. A lot of other manufacturers are including cruise control and parking sensors as standard in the european market. But with Ford you have to either go top of the range or buy an optional package. Sorry for the rant.