I have a 4 year old 1.6 TDCI at 80k miles and after numerous issues, the turbo started wineing. when the turbo has been tested, the oil pressuer is fine, the flow through it is fine, however when it was taken off the car, there was a broken impeller blade on the exhaust side of the turbo.
the warrenty people have refused to pay for it based on the term, they will not accept liability for parts which are of faulty manufacture or design which is what the garage think has been the problem, they have never seen this kind of damage before and cannot work out how it would have happened.
i am trying to get a photo attached but i'm struggling to get it off my phone on to my work laptop! I will attach as soon as i can upload it.
Has anyone else ever seen this kind of damage at all? its like a 1:1,000,000 chance that a stone has gone through the blades at the input end, worked its way through the turbo with no damage and exited the blade at the other end with such a perfect hole in the blade without damaging it more.
where do you think i stand legally? do you think there may be some recourse against Ford? i was going to fight the warrenty people but i am in insurance executive and having read the small print, i know i wont get anywhere but do you think there may be a claim against ford at all?
thanks in advance