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newmondeoowner

Member Since 24 Sep 2013
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Incorrect Alloys Fitted At Build

24 September 2013 - 04:05 PM

Hi

 

I am new to this forum and i would like some advice.

 

I puchased a new (63) mondeo graphite 1.6 115ps TDCI eco last week on the options scheme, and the car was fitted with 16" alloys, the brochure, and and all specs i have seen indicate i should have 17" alloys fitted as standard, my ford dealer is looking into this, but would appear to be dragging their heels a bit and i am not getting anywhere fast.

 

I have since found out by another ford dealer, that a small number of Mondeo Graphite's have been incorrectly fitted with 16" alloys at build, i guess i have fallen into that group. I very much prefer to have 17" alloys as that is what i am paying for for, and one of the reasons i went for this. Does anyone know what my rights are, should my dealer take the car in and fit 17" alloys or do they not have any responsilbity, as this is a ford motor company issue and not a dealer issue.

 

any advice greatly recieved.

 

Many thanks