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Phone pairing problem


mjt
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Apologies if this has been covered here already. As a Focus owner I normally reside in that forum . . . .

My son has recently bought a 2013 S-Max Titanium 2.0L Tdci and finds that he can't pair his Galaxy S7 phone with it. The phone just doesn't see the car. He suspects that the version of Sync on this model year doesn't support his phone and asked me if I would post an enquiry on here to see if anyone can confirm this.

If this proves to be the case is it possible to upgrade to a version that does?

 

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Hi Pete, thanks for the reply. That compatibility listing only appears to go up to Galaxy S6 for his year of S-Max so I assume that means his S7 isn't supported. To make matters worse he's just informed me he's due an upgrade to an S9 tomorrow!

Looks like he'll have to chat to his friendly Ford dealer about a Sync upgrade . . . . . . .🤔

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Just to round off this thread he's informed me that his new Galaxy S9 works with his S-Max. 👍

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