taylbuonocore Posted June 4, 2019 Share Posted June 4, 2019 Hi, I've been trying to update my 2013 Ford Focus' SYNC and I've been driving myself insane. I do exactly as the website says and my car still tells me "file not found." I've looked up a tutorial online and still can't figure it out, I don't know where I'm going wrong. I've already seen the posts that say to delete the repeating line from the install code but mine doesn't have that problem. I don't know what is happening. PLEASE help me if you can, I will be so grateful! Here is a picture of the files on my flashdrive. Quote Link to comment Share on other sites More sharing options...
JW1982 Posted June 5, 2019 Share Posted June 5, 2019 A 2013 Focus has the SYNC 1.0 system. This system can only be updated by a Ford dealer. However the SYNC 1.0 system was discontinued early 2014 And the support stopped almost immediately. Because of this there are no recent updates available for the SYNC 1.0 system. From the SYNC 1.1 system onwards the SYNC system can be updated by the user from a USB drive. Quote Link to comment Share on other sites More sharing options...
Botus Posted June 5, 2019 Share Posted June 5, 2019 the files for the sync 1.1 update you download from ford are wrong and will not install where did u get those files they seem quite different https://www.ford.co.uk/owner/resources-and-support/sync-bluetooth/ford-sync-1-1-help half way down click Ford Sync Update and download a set, then correct as per email below you need to open the files and edit them, a year on they released the same files again, with the same fault (must be some special muppets at the factory). Its an easy fix and then goes on straight away Quote Link to comment Share on other sites More sharing options...
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