Audio update for '12 plate Mondeo not working

[John Beranek]

Having had intermittent bluetooth issues with my '12 plate Mondeo since I bought it, I found information on the Ford audio update, especially the "November 2012" update, as can be found here:

 

Unfortunately when I get to the part where the ignition is turned on, and the update should start...nothing happens.

Does anyone know if this update is supposed to work on a '12 Mondeo?

 

[Stoney871]

Wrong radio.
The update only works on sync systems not Visteon Sony head units.

Sent from my SM-G965F using Tapatalk

[John Beranek]

Oh, damn - so there's no known update for this sort of radio? bluetooth functionality really is flaky at times...

[Stoney871]

It's down to the bluetooth module which is seperate to the radio.
Not sure where it is on a Mondeo but it will be bolted up under the dash somewhere.

Sent from my SM-G965F using Tapatalk

[Frembrit]

You need this... https://talkford.com/community/topic/390707-bluetooth-and-audio-modules-update-sat-nav/?hl=%2Busb+%2Bupdate#entry3114035

[John Beranek]

On 6/23/2019 at 10:21 AM, Frembrit said:

You need this... https://talkford.com/community/topic/390707-bluetooth-and-audio-modules-update-sat-nav/?hl=%2Busb+%2Bupdate#entry3114035

Oh, thanks! I'll give this a go.

[John Beranek]

1 minute ago, John Beranek said:

Oh, thanks! I'll give this a go.

Oh, that's exactly the file iNath posted about in these forums, and didn't work in my Mondeo. ☹️

[Frembrit]

ah right. 

Have you made sure you've unzipped the file and put it in the root of the USB stick (with nothing else on it)?