help needed for my dvd player mondeo txsport

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hi I have model dvd mb8008

serial vm-8008-5-m503021

part vp7box-196375-ad

can anyone please tell me how I can fix this as it don't pull the dvd in..i only got the car on sunday they told me it worked but needed code as battery was replaced ..I think I got the code but cant put a disc in..any help please ..thank you



Edited by lisac
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