MarkGIrl

Dashboard not fitted correctly

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Hi there. I have just purchased a new focus 1.0 ecoboost ST Line and I have noticed that the dashboard is not correctly fitted. On the drivers side there is a 2/3 cm gap between the windscreen pillar and the corner of the dashboard.....it looks likes the dashboard should sitting on a mount in the corner. My question is should I ask the garage to fix it or is there a risk of damage and possible creaking noises after they refit the dashboard. It's really annoying me as I know it's there. Thanks  

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Yeah was thinking I'll get the "if we pull out the dash could make things worse" line from the garage.....but it's a brand new car......dash should be fitted correctly !!!

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Hi if your dealer is not willing to fix the car I would reject the car

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can we see a photo

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Just get them to show you the same spec car with the same problem.

If none of them have the problem they have to fix it, or reject the car

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On driving my new Escort RS Turbo (back in 1990), the drivers mirror has a minor vibration in it at speed. Got the usual "they all do that..." Pointed to the manager's RS Turbo and asked to go for a spin. Well, what do you know, they replaced the mirror for me. It turns out they all didn't do that after all... 🤣

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