DAVEWILL5

Front Brake pad replacement

Recommended Posts

Just thought i would post an update to the question i posed in the "traffic sign recognition" thread below, re front brake pad replacement.

I did a bit of shopping around and discovered that Halfords Auto centres do  "Brakes4Life" 

They quoted me £188 (incl vat) for the front brake pads replacement, and then all further replacements of these pads in the future are free!

As these pads have done 29,000 miles and i plan to keep the car for another 4 years, i calculate i will need another 2 sets over the years, both pf which will be free of charge.

The fitting was done promptly and all in all very happy with the service and this deal (Halfords web script below)

Our Brakes4Life offer is designed to encourage you to keep your brakes in good condition. Simply buy brake pads and shoes at Halfords Autocentres and you'll never have to pay to replace them again.

With Brakes4Life, you only pay for your first set of brake pads or brake shoes. We will supply and fit all future brake pads or shoes when you need them, free of charge.

This unique offer is transferable to all future cars you own - saving the average driver £1,600 over their driving lifetime!

Share this post


Link to post
Share on other sites

I'm sure Kwik Fit did something similar years ago with brakes. I had the front discs and pads replaced and the rear shoes on one of my Mondeos and was told that if it needed new pads and shoes (not discs) whilst I owned the vehicle, they would be replaced FOC (subject to terms and conditions ie badly damaged parts due to bad maintenance). 
Kwik Fit would only replace the items on that car though so it didn't carry over onto any new vehicles. 

Also, I suspect that there will always be something they find to charge you for like a brake line or tyre. 

Share this post


Link to post
Share on other sites
1 hour ago, DAVEWILL5 said:

This unique offer is transferable to all future cars you own - saving the average driver £1,600 over their driving lifetime!

Wait...what?  I thought it was the lifetime of the car...not the driver!? 😮

I paid about £12 for a 'lifetime' watch battery 5 years ago, I'm sure the batteries only cost pennies as they don't last long at all but when they're free it doesn't matter.  They know people won't keep a watch for ever though and that one isn't transferable so I can see profit there. But not with this!! :unsure: 

Share this post


Link to post
Share on other sites

I’ve just read the terms & conditions on this offer. Whilst it’s possible to have your brake pads or shoes replaced FOC, it’s also possible that you get shafted for all sorts of other brake repairs you may ‘need’.  When an offer seems too good to be true, it usually is just that.

 

https://www.halfordsautocentres.com/advice/terms-and-conditions/brakes4life-terms-and-conditions

Share this post


Link to post
Share on other sites

Whilst i agree Ian, Halfords may be able to "screw you" regarding something unforseen, their actual exclusions in the Ts and Cs below are pretty simple and reasonable i believe

I suppose the proof is in the pudding when i go back in 29,000 miles time...

Exclusions

  • The lifetime replacement does not cover:
    • wear indicator sensors or wires; or
    • pads or shoes for ceramic brakes.
  • The lifetime replacement is not available for vehicles owned or leased by a company or driving school, or contract hire or rental vehicles (including taxis) and vehicles used for commercial purposes, track days or competitive sports.
  • The free replacement pads only apply to the front or rear set that were originally changed. If both sets were changed it applies to both sets.
  • The lifetime replacement is covered by a fair-use policy and may be withdrawn if there is regular, excessive wear, or you regularly bring in many different vehicles.
  • If there is a dispute, the decision of the directors of Halfords Autocentres is final.

Share this post


Link to post
Share on other sites

I’m not saying it isn’t worth a punt, but it will be interesting to see how you get on next time. There are always loopholes that will catch folk out, but I assume if you get one set done then every three to four years you get a new car, then the likelihood of anything other than the pads needing replaced, would be slim. Solicitors write the terms and conditions and they are designed so that Halfords pay out as few times as possible. 

Share this post


Link to post
Share on other sites

Moved to the Midlands 4 years ago and not knowing any local service shops, wife and I ended up using Halfords for her 2011 Fiesta and my old 2008 VW Passat for servicing. Over the several services we've had there, haven't had any other items pop up on services or failed an MOT from them. Phoned several other places and Halfords were always cheaper.

May have been lucky with maintenance items not being needed but can't fault them. Just my experience of them. Wifes car due a lot of 'timed' items next year though on the service 😕

Share this post


Link to post
Share on other sites
23 hours ago, Nick Y said:

I'm sure Kwik Fit did something similar years ago with brakes. I had the front discs and pads replaced and the rear shoes on one of my Mondeos and was told that if it needed new pads and shoes (not discs) whilst I owned the vehicle, they would be replaced FOC (subject to terms and conditions ie badly damaged parts due to bad maintenance). 
Kwik Fit would only replace the items on that car though so it didn't carry over onto any new vehicles. 

Also, I suspect that there will always be something they find to charge you for like a brake line or tyre. 

Mrs N's KA has had the front pads replaced twice (she brakes a lot!) at KF.  The second time the pads were on the bill until she mentioned the pads for life thing when paying.  A quick check on the computer and the charge was promptly removed.  You can make up your own mind as to why it was on in the first place!

Share this post


Link to post
Share on other sites

"

  • The lifetime replacement is covered by a fair-use policy and may be withdrawn if there is regular, excessive wear, or you regularly bring in many different vehicles."

I'd want to see specifics as to what counts as excessive, or too many different vehicles.

Share this post


Link to post
Share on other sites

It seems you are entering into a contractual agreement with Halfords - their dispute resolution clause troubles me - does it prevent any recourse to the law?

Quote

If there is a dispute, the decision of the directors of Halfords Autocentres is final.

 

Share this post


Link to post
Share on other sites

Hi All

It seems to me this topic has gone a bit the way of Halfords service, and away from brakes.

I recently replaced my front brake pads myself as they were getting a bit too low for my liking.

They were Borg And Beck pads, purchased from Ebay for £24.18 with free delivery, machined to match the Motorcraft part number for my Edge.

After searching my tools for a 21mm socket to fit wheel nuts, it took my son and myself just under 2 hours to do both front wheels, from start to finish.

Just over 1 hour to do the first wheel (working out what to remove), the second wheel was a lot quicker.

Took my car to local garage, just to get new brakes checked on brake test machine, all fine, gauge showing good brake strength both sides.

My old pads had roughly 2 - 2.5 mm pad material left (probably extra wear due to my commuting between Wales and Essex (as mentioned elsewhere on forum).

Whilst calipers off, I checked front discs for wear etc, both were fine. And gave the surrounding area a clean down, whilst accessible.

Happy motoring

Dave

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.