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Sync 3 focus rs

Spookme
Spookme
in Ford Focus Club

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Hoping someone can help. 
 

Have a 17 plate Focus RS when using CarPlay the system just freezes, I can’t do anything. I thought it was worth checking to see if there was maybe an update for sync and found that I had v3.0 on the device. Went to the Ford site, dropped in the vin and downloaded. Have done everything needed and the system says update complete but, the version is still showing 3.0.

am totally at a loss, the CarPlay still just freezes and I have no ideas. 
 

any help would be grateful received. 
 

thanks 

  • Quote


    Carplay is fine on mine running 3.0, running iOS  12.1.2. 

    have you tried a master reset on sync3?

    matt

  • Quote
    • Author

    Yeah tried a master reset and seems to have made no real difference. 
     

    system says v3.0 maps are v6.1 device is ios13.1.3 am totally baffled. On top of that I do the software update for sync the ice says it’s done but when I check it again nothing has changed.

    looks like I’m off to Ford. Thanks for your help. 

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