Need some clarification on servicing

[Chimpanzee]

I bought a used 2017 Focus in November 2019 and it's now approaching 3 years old so it's due an MOT. It was last serviced with the previous owner in April 2019 so I'm thinking I might as well get the service and MOT done at the same time. I'm just a little confused about the service levels available from the Ford service Centres.

When I enter my vehicle information on their site it's giving me the choice of the "2 Years /25000 Miles Scheduled Service" or the "3 Years /37500 Miles Scheduled Service". The car's only done about 10,500 miles so far so should I book the "25000 Miles" one or the "37500 Miles" one? What takes precedent - age or miles?

Thanks.

[alexp999]

6 minutes ago, Chimpanzee said:

I bought a used 2017 Focus in November 2019 and it's now approaching 3 years old so it's due an MOT. It was last serviced with the previous owner in April 2019 so I'm thinking I might as well get the service and MOT done at the same time. I'm just a little confused about the service levels available from the Ford Service Centres.

When I enter my vehicle information on their site it's giving me the choice of the "2 Years /25000 Miles Scheduled Service" or the "3 Years /37500 Miles Scheduled Service". The car's only done about 10,500 miles so far so should I book the "25000 Miles" one or the "37500 Miles" one? What takes precedent - age or miles?

Thanks.

It's "whichever comes sooner", so if it's 3 years old, it needs it's 3yr/37500 service, as you've reached 3yrs before 37500 miles.

[Gilli]

My feeling is that you should speak to a Ford service centre.  They do brake fluid on certain services and not others. But even though the car has done a small mileage doesn’t mean things don’t need attention. If you have a friendly Ford garage then ask their technician- not reception- for advice. Unless they are the ones that will insist you need stuff you don’t. My dealer goes round the car and sends a video and explains what is required. Hope you get it sorted. 
Alex who has just answered is right. Go with time. But check it hasn’t missed a brake fluid change. 

[alexp999]

4 minutes ago, Gilli said:

My feeling is that you should speak to a Ford service centre.  They do brake fluid on certain services and not others. But even though the car has done a small mileage doesn’t mean things don’t need attention. If you have a friendly Ford garage then ask their technician- not reception- for advice. Unless they are the ones that will insist you need stuff you don’t. My dealer goes round the car and sends a video and explains what is required. Hope you get it sorted. 
Alex who has just answered is right. Go with time. But check it hasn’t missed a brake fluid change. 

Brake fluid should be done every 2 years.

[Chimpanzee]

Thanks for the advice. Sounds like I'll probably need the 3-year service. I haven't met the technicians at my local service centre yet so fingers crossed they'll be good ones 🙂

[DaveT70]

Our 2017 Focus is just reaching 3yrs old and due it's 1st MOT, so we are taking it to Formula 1 Autocentre.

Warranty is now up, Ford can get stuffed

Ford wanted £385 for 3yr service and MOT (the car has only done 8,500 miles)

Formula 1 want £125 with MOT using correct oil and filter (all that matters)

I tried to get the STEALER to explain what extra work was done at 3yr service and they couldn't ,so get stuffed

[alexp999]

Just now, DaveT70 said:

Our 2017 Focus is just reaching 3yrs old and due it's 1st MOT, so we are taking it to Formula 1 Autocentre.

Warranty is now up, Ford can get stuffed

Ford wanted £385 for 3yr service and MOT (the car has only done 8,500 miles)

Formula 1 want £125 with MOT using correct oil and filter (all that matters)

I tried to get the STEALER to explain what extra work was done at 3yr service and they couldn't ,so get stuffed

Etis will tell you everything that is due at 3 years.

service pricing does vary a lot between dealers.

[gillyallan]

It's this mistrust with some dealers that probably annoy motorists more than anything. There are surely enough cars on the road for them to have a decent work flow, but still some want more.

[DaveT70]

15 hours ago, alexp999 said:

Etis will tell you everything that is due at 3 years.

So that was my main issue with them.

I had a look at the service schedule for 3yr 36,000 miles and it mentions A/C check & top up, coolant change, brake fluid change, transmission oil change (we're 6F15) so I asked them what are you doing extra to a normal service and they couldn't answer!! All the above items were extra if I wanted them done, on top of the £385.

As my warranty is about to expire (4 days after MOT test) they can get stuffed, if anything fails on MOT it's still under warranty for 4 days 

[avi]

16 hours ago, DaveT70 said:

Our 2017 Focus is just reaching 3yrs old and due it's 1st MOT, so we are taking it to Formula 1 Autocentre.

Warranty is now up, Ford can get stuffed

Ford wanted £385 for 3yr service and MOT (the car has only done 8,500 miles)

Formula 1 want £125 with MOT using correct oil and filter (all that matters)

I tried to get the STEALER to explain what extra work was done at 3yr service and they couldn't ,so get stuffed

Yea Ford deals are expensive. 

Just had my 3 year major service and MOT at a Ford dealer and total came to £285, including 1 year Ford breakdown recovery, which is a pretty good cover based on my experience. According to the invoice for a 1.5 diesel the only parts used are the oil filter, air filter and fuel filter, plus oil and  gasket.

Just as an FYI there's also a Ford UK deal at the mo if you book a service on line via Ford UK get 20% off.

 

[vibeone]

22 hours ago, DaveT70 said:

Our 2017 Focus is just reaching 3yrs old and due it's 1st MOT, so we are taking it to Formula 1 Autocentre.

Warranty is now up, Ford can get stuffed

Ford wanted £385 for 3yr service and MOT (the car has only done 8,500 miles)

Formula 1 want £125 with MOT using correct oil and filter (all that matters)

I tried to get the STEALER to explain what extra work was done at 3yr service and they couldn't ,so get stuffed

My 2017 is an auto and the 37500 includes the auto box oil change - £699 through ford!  Luckily there is an ex-Ford place near me who chargeD £200 for the service, £200 for the auto box oil change.  Still expensive but easier to swallow than £700!