foggydewhurst Posted April 29, 2020 Share Posted April 29, 2020 Hello further to my last thread I have decided to have a new battery fitted. I can either have a halford mobile fitter come to the house or take it t a local Kwik Fit. As the battery has to be a stop/start one apparently it has to be registered with the on board computer. Can I please ask is this an easy thing for a fitter to do ? Would I be better taking it into a fitting station or would the mobile fitter be able to do the job easily. Funnily enough the cheaper option is the home visit. Also as the car is still under warranty do i have to take it to a Ford dealer Thanks in advance Quote Link to comment Share on other sites More sharing options...
Milkman Posted April 29, 2020 Share Posted April 29, 2020 Ring Halfords and ask about the onboard computer registration, do they do it, also ring Kwik Fit and ask them the same and ring the Ford dealer from where you bought it asking if any of the other two did it weather it would affect the car's warrantee. I would bypass the first two and go direct to the dealership that you bought the car from as being still in warrantee it's their responsibility to put things right, no brainer really. 1 Quote Link to comment Share on other sites More sharing options...
cjay1 Posted April 29, 2020 Share Posted April 29, 2020 agree with the above as its gone wrong within the warranty period. get ford to sort it. 1 Quote Link to comment Share on other sites More sharing options...
Bobr Posted April 30, 2020 Share Posted April 30, 2020 I would have thought that, as the car is still in warranty (3 years?) the battery should be covered. Most new batteries nowadays have a reasonable warranty. 1 Quote Link to comment Share on other sites More sharing options...
sussamb Posted April 30, 2020 Share Posted April 30, 2020 You would think so wouldn't you? When my battery failed when my car was just over a year old I was told the battery was only warranted for one year. Took a fight with Ford over a couple of weeks to get them to do it free of charge. 1 Quote Link to comment Share on other sites More sharing options...
iantt Posted April 30, 2020 Share Posted April 30, 2020 Batteries are covered by the 3 year 60k warranty on vehicles registered from sept 2014 onwards 1 1 Quote Link to comment Share on other sites More sharing options...
sussamb Posted April 30, 2020 Share Posted April 30, 2020 And were covered on my 2013 Focus but as I posted I had to fight to get them to honour it. 1 Quote Link to comment Share on other sites More sharing options...
iantt Posted April 30, 2020 Share Posted April 30, 2020 3 hours ago, sussamb said: You would think so wouldn't you? When my battery failed when my car was just over a year old I was told the battery was only warranted for one year. Took a fight with Ford over a couple of weeks to get them to do it free of charge. In your case the base car warranty was 1 year that covered most parts Inc battery then an extended 2 year no fee ford protect warranty that was limited and didn't include battery. Once the 1 year was up the battery would not not be covered . What the dealer can do is fall back on " dealer good will" scheme which will pay for items just out of warranty. Newer cars from 2014 have a base 3 year warranty in the UK. Other European countrys Inc Ireland the base warranty is 2years. 1 Quote Link to comment Share on other sites More sharing options...
brains_t Posted April 30, 2020 Share Posted April 30, 2020 I think giving the battery a full charge using a "smart" charger before going down this route is a better option . Reading the other thread, the voltage is probably low and car trips aren't that good at restoring full power hence the saving battery message - AGM stop/start batteries will read 12.2v at 50% discharge . The upside would be you have the means to top up the battery during future periods of non use. I would be surprised if Ford cover this under warranty (definitely don't mention the non use), they may also claim the battery is not at fault. 1 Quote Link to comment Share on other sites More sharing options...
Bobr Posted April 30, 2020 Share Posted April 30, 2020 On my last Fiesta, a 2013 model, when it was 3 years old the stop start wouldn't work and Fords replaced the battery free of charge. 1 Quote Link to comment Share on other sites More sharing options...
foggydewhurst Posted April 30, 2020 Author Share Posted April 30, 2020 2 hours ago, brains_t said: I think giving the battery a full charge using a "smart" charger before going down this route is a better option . . Thanks everyone for your replies. I thik as usual I've been a bit of an *****. I took the car for a 80 mile run today and when I got back the stop/start function was working again. So the charger is a good idea and my battery is probably OK , thanks brains_t. Someone else ( Cjay1 ) recommended this in my previos thread so thanks to them too. Thanks again and sorry f I've wasted your time 1 Quote Link to comment Share on other sites More sharing options...
iantt Posted April 30, 2020 Share Posted April 30, 2020 2 hours ago, Bobr said: On my last Fiesta, a 2013 model, when it was 3 years old the stop start wouldn't work and Fords replaced the battery free of charge. Another case of goodwill payment and not warranty. Sometimes the dealer will do without fuss or even mention this. Quote Link to comment Share on other sites More sharing options...
Milkman Posted April 30, 2020 Share Posted April 30, 2020 You have to treat these warrantees with a pinch of salt, regarding batteries, most nowadays have a 3 year manufacturers warrantee, that doesn't mean that if it's got FORD on it, it's made by Ford, it's not, it should have a manufacturer/date code melted into it somewhere and any decent battery/tyre specialist will be able to tell you. You will often find that the battery, and for that matter the drive belts and hoses are classed as 'consumables' and the dealer warrantee does not cover them, but you the consumer can contest and argue this as all these items were supplied with the car and therefor, if they fail, renders the car not fit for purpose. Quote Link to comment Share on other sites More sharing options...
sussamb Posted April 30, 2020 Share Posted April 30, 2020 4 hours ago, iantt said: In your case the base car warranty was 1 year that covered most parts Inc battery then an extended 2 year no fee ford protect warranty that was limited and didn't include battery. Once the 1 year was up the battery would not not be covered . What the dealer can do is fall back on " dealer good will" scheme which will pay for items just out of warranty. Newer cars from 2014 have a base 3 year warranty in the UK. Other European countrys Inc Ireland the base warranty is 2years. Well not quite true since at the time I quoted their warranty terms back to them pointing out that the battery wasn't one of the excluded items in the extended 2 year warranty period, although at first they claimed it was. It wasn't replaced by the dealer as 'good will' but a direction from Ford to the dealer once I'd proved the battery wasn't an excluded item. Quote Link to comment Share on other sites More sharing options...
iantt Posted April 30, 2020 Share Posted April 30, 2020 I stand corrected then. Obviously ive been lied to from the service manager I worked for for 14 years. Or maybe not. Quote Link to comment Share on other sites More sharing options...
sussamb Posted May 1, 2020 Share Posted May 1, 2020 Unfortunately quoting various bits in isolation doesn't reveal the whole picture. As it was around 6 years ago I can't point you at what I produced to Ford to get them to agree the battery wasn't an excluded item. I do know I was able to prove it, and even threatened legal action if they tried to continue to insist it was excluded. They then instructed the dealer to replace it. Quote Link to comment Share on other sites More sharing options...
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