Sat nav update

[Snhow62]

Has anyone tried updating their satnav themselves? Is this possible?

[pragmatix]

There are long threads on the subject yes it can be done but depending on your car they may be problems have a look here 

https://www.ford.co.uk/owner/resources-and-support/sync-bluetooth/update#/

[Trent Edge]

Sync2 just requires purchasing an SD card from somewhere like eBay or Ford themselves depending how much you want to pay. I think the latest is an F9 card but I might stand corrected on that one. The Sync 3 is something I think you can do yourself but I don't have Sync 3 so pragmatix link will probably help you more.

[DAVEWILL5]

Sync 3 Update

Download the upgrade to F9 maps to a USB stick (you will need a 32Gb USB stick)

The link for the download is in the other long thread on this

When download is complete get in the car, switch on engine, and stick the USB in the USB slot

The dash screen should say something like "update starting"

Probably best to go for a long long drive while the download is happening, as it take 45mins -1 hour for stage 1 to happen

If all goes well after stage 1, you will get a message on the dash screen saying stop the car, switch off, get out, lock the car and wait 2 mins (leave the USB stick plugged in, do not remove)

Then get back in start up and go for another drive (maybe 20-30mins)

If everything has gone well you should get a message saying "update successful" and you should see F9 Maps in the settings screen

If not successful (which is probable) refer to the other post on this subject which gives other thoughts and guidance.

Or, just try the above process again (including a new download) and it may work this time

I did mine and it took 2 attempts, but eventually we got there

Good luck!!

[pragmatix]

17 minutes ago, DAVEWILL5 said:

Sync 3 Update

Download the upgrade to F9 maps to a USB stick (you will need a 32Gb USB stick)

The link for the download is in the other long thread

Good luck!!

It's also in my reply to the OP😁

[shocks]

How do the maps get updated please? I have successfully downloaded the Sync3 software update into the car but noticed the maps were not updated. I have now opened the usb drive to upload to the Ford website as required.Do the maps updates just appear after this or is it more usb work lol. Trying to get over the new Runcorn bridge from the M56 the other week was a nightmare. I had to use Google Maps on my mobile in the end. thanks

[simonb65]

13 minutes ago, shocks said:

I have successfully downloaded the Sync3 software update into the car but noticed the maps were not updated.

Sync Firmware and the Maps are 2 separate updates. The earlier link is your guide to all thing update wise. If you do get the F9 Map update, don't expect it to be up to date, they are generally 18 months to 2 years behind road improvements and new road layouts!

[fatboyslim4978]

Evening chaps

I have tried 5 or 6 times now to update mine and with no luck

Keep getting a MEM_ERR01 code and to ring a 020 number?

Tried diffrent mem sticks but no diffrent

Any ideas?

Thanks Wayne

[Ben Green]

What have you formatted the memory sticks to? If I remember it has to be formatted to exfat otherwise it won't work.

[simonb65]

4 hours ago, fatboyslim4978 said:

Keep getting a MEM_ERR01 code

That is a Sync memory error code telling you that Sync doesn't have enough memory to take the update! From past experience, you won't get much help if you ring that 020 number !!!

Did you get the update from the Ford website or are you using CyanLabs?

What version do you currently have (sync 3.???, maps F??) and what are you trying to update to?

 

List of Sync Updater Error Codes for reference ...

 

General errors

NAVVOICE_ERR01 = NAV_VOICE_ERROR

BGMAP_ERR01 = BGMAP_ERROR

 

License error

LIC_ERR01 = MAP_LICENSE_MISMATCH_ERROR

LIC_ERR02 = LICENSE_READING_ERROR

 

Installation

INSTL_ERR03 = SCRIPT_PERMISSION_CHANGE_ERROR

INSTL_ERR04 = SCRIPT_FILE_NOT_PRESENT_ERROR

INSTL_ERR05 = POPUP_UTILITY_EXECUTION_ERROR

INSTL_ERR06 = IMAGE_MOVING_ERROR

INSTL_ERR07 = WRITING_NAV_LICENSE_TO_DPS_ERROR

INSTL_ERR08 = APPS_TOGGLE_ERROR

INSTL_ERR09 = IMAGE_TOGGLE_ERROR

INSTL_ERR10 = APPS_UPDATE_BOOT_ERROR

INSTL_ERR11 = APPS_UPDATE_PART_ERROR

INSTL_ERR12 = DIR_CREATION_ERROR

INSTL_ERR13 = UNMOUNT_ERROR

INSTL_ERR14 = ACTIVATION_PENDING_ERROR

INSTL_ERR15 = UNABLE_TO_FIND_PASSIVE_PARTITION_ERROR

 

File error

LST_ERR03 = LST_ERR_NO_APPROPRIATE_SECTION

LST_ERR04 = LST_ERR_NO_SECTION

LST_ERR05 = LST_PKG_FILE_NOT_FOUND

LST_ERR06 = LST_ERR_MALICIOUS_CHAR — Unusual characters in which the autoinstall.lst (spaces or special characters / umlauts)

LST_ERR07 = LST_ERR_NO_OPEN1_PARAM

LST_ERR08 = LST_ERR_OPEN_LIMIT_EXCEEDED – A maximum of 10 files can be included in autoinstall.lst

 

Version error

VER_ERR01 = VER_UNABLE_TO_FIND_VER_FILE

VER_ERR02 = VER_FPN_EMPTY

VER_ERR03 = VER_ERR_PARSE_VER_INF

VER_ERR04 = VER_FILENAME_EMPTY

VER_ERR05 = VER_VIN_MISMATCH

VER_ERR06 = VER_ESN_MISMATCH

VER_ERR07 = VER_TIME_LIMIT_EXCEED

VER_ERR08 = VER_SETTING_VER_INFO_ERROR

VER_ERR09 = VER_SAVE_LOCATION_EMPTY_INVALID_ERROR

VER_ERR10 = VER_FPN_VERSION_MOVING_IN_TMP_ERROR

VER_ERR11 = VER_FPN_IMAGE_FILE_NOT_PRESENT

VER_ERR12 = VER_FILE_HASH_VALUE_NOT_PRESENT

VER_ERR13 = VER_FILE_SIZE_NOT_PRESENT

VER_ERR14 = VER_PKG_TYPE_NOT_PRESENT

VER_ERR15 = VER_FILE_NOT_PRESENT_TO_CALC_HASH

 

Storage error

MEM_ERR01 = MEM_NOSPACE_TO_COPY

MEM_ERR03 = MEM_NOSPACE_TO_EXTRACT – No space to unpack the files. Only a previous formatting of the APIM module helps here.

 

File error (package error)

PKG_ERR02 = PKG_DWNLD_PKG_NOT_FOUND

PKG_ERR03 = PKG_UNTAR_FAILURE

PKG_ERR04 = PKG_REVOKED

 

Signing error

SIGN_ERR01 = UNSIGN_ERROR

SIGN_ERR02 = SIGN_HASH_VALUE_MISMATCH

SIGN_ERR03 = SIGN_CERTS_NOT_PRESENT_ON_SYNC

SIGN_ERR04 = INSTALL_ERROR

SIGN_ERR05 = SCRIPT_INSTALL_ERROR

[fatboyslim4978]

I’m downloading from the proper ford website. I think it says on the instructions to format to fat32? But not sure but could try the other one and see. 
I’m on sync 3.4 and maps f7. 
as fo what maps I’m upgrading to I have no idea it was through the ford pas and said I can update. 
 

[eddiek]

No it definately states that (the USB stick needs to be in (ex-fat format).  Once downloaded unzip file onto USB stick and wait for it to unzip.   Insert into USB on car and all being well should start updating.  Can take a while so dont be in a hurry, or go for a drive.

[fatboyslim4978]

Got it all sorted in the end.

Took it to Ford turned out i had a problem with the install of the firmware update and it wouldnt take the map update without a master reset? and now on f10 maps.

All good.

Thanks everyone for the help.

[boristhebold]

Thinking of upgrading my maps from F8 to F10 but not confident I can do it, did the dealer charge a vast amount to do it.

[fatboyslim4978]

Luckily one of my best m8s is the service manager and another in sales so im well known there so was free!

But i have no idea what they would charge like.

Im just luck i suppose.