shawty1984 Posted October 18, 2020 Share Posted October 18, 2020 Wasn't this two years? Just logged into my Ford account and it runs out on 24/7/21. I only got the car in July so that would make it a one year subscription. Quote Link to comment Share on other sites More sharing options...
shawty1984 Posted October 20, 2020 Author Share Posted October 20, 2020 Could anyone check their accounts? Quote Link to comment Share on other sites More sharing options...
alexp999 Posted October 20, 2020 Share Posted October 20, 2020 I picked up my car 26th Oct 2019, and my Live traffic expires 25/10/21 Quote Link to comment Share on other sites More sharing options...
shawty1984 Posted October 20, 2020 Author Share Posted October 20, 2020 2 minutes ago, alexp999 said: I picked up my car 26th Oct 2019, and my Live traffic expires 25/10/21 Mine was two year, but when I checked on the account it's now only one year. Quote Link to comment Share on other sites More sharing options...
Waggy Posted October 20, 2020 Share Posted October 20, 2020 Got mine October 2019 and it's definitely 2 years, runs out October 2021. Quote Link to comment Share on other sites More sharing options...
Alex.S Posted October 20, 2020 Share Posted October 20, 2020 Mine was also Oct 2019-21. just checked ford website, my account , clicked on subscriptions .......blank screen . Was beginning of Oct I got it , registered end of September. Maybe they’ve moved the goalposts again and it’s expired 🤷♂️ . tbh I don’t think I’ve ever really made good use of it. What’s the advantages? Genuine question. Quote Link to comment Share on other sites More sharing options...
DaSingh Posted October 20, 2020 Share Posted October 20, 2020 I have it live traffic enabled on my 2017 SMAX but never use because you have to have android auto disabled. Would use it if they didn't get rid of Spotify! Quote Link to comment Share on other sites More sharing options...
shawty1984 Posted October 20, 2020 Author Share Posted October 20, 2020 https://www.ford.co.uk/owner/owner-services/fordpass-connect-support-faqs This states 12 months. Thats pretty crap that mine was originally 2 years but now it's one. Quote Link to comment Share on other sites More sharing options...
Andyr55 Posted October 20, 2020 Share Posted October 20, 2020 Guys, can we all update our profiles ( if necessary) it’s difficult to comment otherwise. 😉 1 Quote Link to comment Share on other sites More sharing options...
Comares2001 Posted October 20, 2020 Share Posted October 20, 2020 Live traffic expires in 3 weeks on my car after 2 years free.Have just renewed it and Subscription is £3.49 per month not £3.99 as stated on the website ? Quote Link to comment Share on other sites More sharing options...
kingfisher1967 Posted October 20, 2020 Share Posted October 20, 2020 My live traffic expires 30/04/2021 which is odd because my car is 1 Years and 5 Months old Quote Link to comment Share on other sites More sharing options...
MarkRS9 Posted October 20, 2020 Share Posted October 20, 2020 Just checked mine and it expires 29/10/21, which is 2 years from registration. Quote Link to comment Share on other sites More sharing options...
shawty1984 Posted October 20, 2020 Author Share Posted October 20, 2020 Where would be the best place to get in contact with them over this issue? Mine was definitely two years but has now changed to one. Quote Link to comment Share on other sites More sharing options...
Alex.S Posted October 21, 2020 Share Posted October 21, 2020 On 10/20/2020 at 9:18 PM, shawty1984 said: Where would be the best place to get in contact with them over this issue? Mine was definitely two years but has now changed to one. In app Chat option. I used it today asking about map updates. Said all they deal with is app support. Whether subscriptions is part of that I don’t know. mines been shortened and expired without them telling me or offering any kind of deal (£) to get it back. Quote Link to comment Share on other sites More sharing options...
Alex.S Posted September 8, 2021 Share Posted September 8, 2021 My complimentary 2 years are up in 3 weeks. Websites saying £3.49 a month. I’d pay the year up front rather than monthly though I don’t see an option for that. I’ve not got LHI either, shouldn’t have to pay anything IMO . Do they insist on direct debit? And is it monthly from the first day I make a payment ? I get paid 4 weekly so monthly DDs are a pain. Quote Link to comment Share on other sites More sharing options...
StephenFord Posted September 8, 2021 Share Posted September 8, 2021 7 hours ago, Alex.S said: My complimentary 2 years are up in 3 weeks. Websites saying £3.49 a month. I’d pay the year up front rather than monthly though I don’t see an option for that. I’ve not got LHI either, shouldn’t have to pay anything IMO . Do they insist on direct debit? And is it monthly from the first day I make a payment ? I get paid 4 weekly so monthly DDs are a pain. That so annoys me when I hear of companies charging subscription fees for traffic updates, that's £42/year, or you have to part with over £60 of your salary to get it (before tax). Now, my cheapo Garmin gives me lifetime map updates/traffic for life. I guess Ford need the money... 2 Quote Link to comment Share on other sites More sharing options...
Alex.S Posted September 12, 2021 Share Posted September 12, 2021 On 9/8/2021 at 8:26 PM, StephenFord said: That so annoys me when I hear of companies charging subscription fees for traffic updates, that's £42/year, or you have to part with over £60 of your salary to get it (before tax). Now, my cheapo Garmin gives me lifetime map updates/traffic for life. I guess Ford need the money... Pretty sure Ford USA announced a year ago it would be free for life of the car. Thing is I’ve got used to it , it actually is quite handy. I could use Apple Maps which seems to have similar tech tho not as detailed as live Traffic. Anyway I read on here somewhere map updates for a mk3 focus is a £450 SD card! Ouch 🤕 Ford definitely extract the urine sometimes. Quote Link to comment Share on other sites More sharing options...
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