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Key fob is not working but battery is not dead


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Hello everyone 

I had really strange problem today. 

I couldn't and still can't unlock or lock my car with keyfobs. 

My 2014 ecoboost doesn't let my both keyfobs unlock my car. I took of the key inside the fob and unlock the car and it started alarm goes off and hazard lights on.

My battery wasn't dead I put my keyfob at keyfree place and my car started up no problem. If it is not placed there car wouldn't start on. I tried with both keyfobs. Also keyfobs doesn't lock or unlock the car even after I unlocked the car with key inside the fob. 

What can be the problem? 

How can I sort this out? 

Thanks 

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