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Front coil spring fracture. Extended warranty.

alanfp
alanfp
in Ford Focus Club

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I've just had my near side front coil spring fracture, due to corrosion.  (Driver's side one went when the car was 6 yrs old but I just thought I had been unlucky).

I know that in the USA 2002/03 models had broken coil springs replaced under an extended warranty (Customer Satisfaction Program 03M02 - 10yrs/150,000 miles), but it seems that there is still a problem on later cars, including my 2013 model.

Has anyone had theirs replaced under an extended warranty by Ford, or know of any goodwill gesture offered by Ford? 

  • Quote


    20 hours ago, alanfp said:

    I've just had my near side front coil spring fracture, due to corrosion.  (Driver's side one went when the car was 6 yrs old but I just thought I had been unlucky).

    I know that in the USA 2002/03 models had broken coil springs replaced under an extended warranty (Customer Satisfaction Program 03M02 - 10yrs/150,000 miles), but it seems that there is still a problem on later cars, including my 2013 model.

    Has anyone had theirs replaced under an extended warranty by Ford, or know of any goodwill gesture offered by Ford? 

    No, it's considered to be a 'wear and tear' item.  With the state of the roads in this country it's no surprise to me that claims for wheel and/or suspension damage how gone up in recent years.

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    • Like 1

    the world moved on, expecting the to car and meet legislation is just a figment of your imagination... cars post 2010 do it differently, if it makes it past the warranty period they designed it wrong

    lease for 2 years and discard is the current business model just about all manu are following - Toyota or hyundia if you want something that's likely to make it past year 4 in an affordable manner

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    • Like 1

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