voice control mike not working

[anon]

And if you don't have sync then you don't have voice control!

[tommyjames]

Hi anon, I assume I  have the Sony system fitted, but biting the bullet, I found out how to remove the mic at long last, with the mic removed, the voice control and the incoming calls are the same its still showing "mic off" so I have ordered a new mic from the ford main dealer, which will be avail tomorrow, when I have fittted it, I HOPE that the system works, if not I think I will give up, I will post the results when I have replace the mic.........

[anon]

Try posting a picture of the radio and screen so we can determine exactly what we are dealing with .

[unofix]

Yes, I think a couple of photos would be of a big help. Make sure to show the screen with the picture of the mic off and also a full picture of the radio front.

[tommyjames]

Hi Anon and Unofix, I am pleased to announce  that changeing the microphone has been a success and my hands free voice control now works as it should, thanks for your help in assisting me in my task,the hardest part was finding out how to remove the plastic surround holding the mic, which in all other Fords it is held in by clips, but with the 2011 Fiesta it is held in by 2 screws needing a T15 screwdrive, which where seen when the interior light fitting was removed, when that was found out the rest was simple, thanks again for your help

[anon]

Well done and thanks for getting back to us.