jd1990 Posted November 15, 2013 Share Posted November 15, 2013 Hi all, In a bit of a mess here, the other day I went to go to work, turned my key in the ignition and radio 1 didn't come on as normal, just silence. on the media screen above the radio controls all it said was "Ford Audio Welcome" and was frozen on that with no sound at all. I could turn the media centre on and off as normal, however each time I turned it on all I'd get was that message and in the bottom right hand corner of the media screen there is a constantly lit little red cog (see photos). There has been no disconnecting of the battery and no power drains. I took it to a ford garage today and they had no idea, and said it would cost over 500 pounds to investigate so I came here hoping someone could shed some light?? Many thanks Josh ps. none of the buttons on the left hand side work, including CD eject and all the choices of audio input. (Ford fiesta Zetec 2009 plate 1.25) Quote Link to comment Share on other sites More sharing options...
Stoney871 Posted November 15, 2013 Share Posted November 15, 2013 Sounds like it's locked itself up. The usual remedy is to disconnect the battery or pull the radio fuse for 20 -30 minutes to force a reset. 1 Quote Link to comment Share on other sites More sharing options...
jd1990 Posted November 15, 2013 Author Share Posted November 15, 2013 Will that not need a radio security code to be entered once that's tried? where would I get that from? Quote Link to comment Share on other sites More sharing options...
Stoney871 Posted November 15, 2013 Share Posted November 15, 2013 What mk is your car? If it's one where the info screen is seperate from the radio body then afaik there is no code needed. Quote Link to comment Share on other sites More sharing options...
jd1990 Posted November 15, 2013 Author Share Posted November 15, 2013 Ford Fiesta Zetec 1.25 09 plate in silver. Quote Link to comment Share on other sites More sharing options...
Stoney871 Posted November 15, 2013 Share Posted November 15, 2013 If the radio screen is on top of the dash and the controls/cd slot is lower down then I'm pretty sure there's no code needed. Can Fiesta owners confirm this please? Sent using Ford OC mobile app 1 Quote Link to comment Share on other sites More sharing options...
Mike77 Posted November 15, 2013 Share Posted November 15, 2013 Not coded on the mk7 ;-) 1 Quote Link to comment Share on other sites More sharing options...
Mike77 Posted November 15, 2013 Share Posted November 15, 2013 Now I've just noticed that your display is smaller than mine, and someone pointed out that mine is an upgraded unit, but its not Sony ? I thought they were all the same, but apparently not...... Quote Link to comment Share on other sites More sharing options...
Stoney871 Posted November 15, 2013 Share Posted November 15, 2013 Ah yep, definitely no code on a Mk7, couldn't see your pictures at first so couldn't confirm radio type by images. Defo pull the fuse or battery and do a 'hard reset'. 1 Quote Link to comment Share on other sites More sharing options...
jd1990 Posted November 15, 2013 Author Share Posted November 15, 2013 I'm going to try to pull the fuse for an hour and will report back. going by the manual it's fuse 21 I need to pull... watch this space guys! Quote Link to comment Share on other sites More sharing options...
jd1990 Posted November 15, 2013 Author Share Posted November 15, 2013 ok, attempted to get to my fuse box which my user guide says is behind the glove compartment. I emptied it, pushed the sides in to gain access but it didn't budge! why can't they make these things easier! Quote Link to comment Share on other sites More sharing options...
Stoney871 Posted November 15, 2013 Share Posted November 15, 2013 A big hammer? ;) A bit of force is needed. they're quite resilient and will come with effort. Try hinging the glovebox up a bit from maximum drop and see if maybe there are hooked plastic edges holding onto the dash trim. 1 Quote Link to comment Share on other sites More sharing options...
jd1990 Posted November 15, 2013 Author Share Posted November 15, 2013 I guess I will try in the morning with the aid of sunlight. if I can't get to the fuse I will just do the battery. What confuses me is an official ford garage spent all day trying to figure out what the problem was. could the solution be something so simple!? keeping my fingers crossed anyway. Quote Link to comment Share on other sites More sharing options...
Stoney871 Posted November 15, 2013 Share Posted November 15, 2013 Many members have had problems with radios freezing and throwing a wobbly and doing a hard reset invariably works. Ford will never pass up a chance to tax your bank account if they can. :d 1 Quote Link to comment Share on other sites More sharing options...
Mike77 Posted November 15, 2013 Share Posted November 15, 2013 My radio was doing all sorts of weird things, and disconnecting the battery worked for me. Does yours have the usb ? If so you could try doing the update through the ford website. 1 Quote Link to comment Share on other sites More sharing options...
jd1990 Posted November 16, 2013 Author Share Posted November 16, 2013 Nope my model doesn't have the USB input sadly, only AUX CD and Radio. going to try the battery disconnecting trick this morning and see if that works. Quote Link to comment Share on other sites More sharing options...
iNath Posted November 16, 2013 Share Posted November 16, 2013 Now I've just noticed that your display is smaller than mine, and someone pointed out that mine is an upgraded unit, but its not Sony ? I thought they were all the same, but apparently not...... The larger screen is for bluetooth models, this one isn't. Quote Link to comment Share on other sites More sharing options...
jd1990 Posted November 16, 2013 Author Share Posted November 16, 2013 just tried both disconnecting the battery, and taking the fuse out for an hour, and no luck! :( any other suggestions? Quote Link to comment Share on other sites More sharing options...
iNath Posted November 16, 2013 Share Posted November 16, 2013 Doesn't sound good if I'm honest and not sure what else you could try. I have heard of 2008/2009 models failing so may need replacing, luckily not too expensive to pick up, looks to be around £50/60 on eBay. Could try ringing some breakers too. http://www.ebay.co.uk/itm/Genuine-Ford-Fiesta-MK8-2009-2013-CD-Head-Unit-Titanium-8A6T-18C815-BN-/171142977861?pt=UK_Audio_TV_Electronics_In_Car_Entertainment_GPS_In_Car_Audio_Players_PP&hash=item27d8ea9945 http://www.ebay.co.uk/itm/2009-Ford-Fiesta-Mk8-1-4-TU-Diesel-Stereo-CD-Player-/281124507817?pt=UK_In_Car_Technology&hash=item41745390a9 http://www.ebay.co.uk/itm/FORD-FIESTA-MK8-2008-ONWARDS-CD-STEREO-SCREEN-FRONT-BACK-IN-GRAPHITE-/400599281395?pt=UK_CarsParts_Vehicles_CarParts_SM&hash=item5d4593eef3 http://www.ebay.co.uk/itm/FORD-FIESTA-MK8-2008-ONWARDS-CD-STEREO-SCREEN-FRONT-BACK-IN-SILVER-/400599282130?pt=UK_CarsParts_Vehicles_CarParts_SM&hash=item5d4593f1d2 They don't need coding so ignore the adverts that say that. 2 Quote Link to comment Share on other sites More sharing options...
CharHughes93 Posted May 11, 2016 Share Posted May 11, 2016 Hi, I got my fiesta last week and the sat nav/lighter socket wasn't working, so after replacing the fuse for that my radio decided to stop working. At first was stuck on passenger/driver door open, now stuck on ford audio welcome. I tried disconnecting the battery for an hour, no luck! Did anyone come up with a solution to this problem? Quote Link to comment Share on other sites More sharing options...
Chilks1 Posted July 17, 2016 Share Posted July 17, 2016 Did anyone find out what the problem was because my stereo is doing the same 😟 I bought a new stereo and that says the same, it's really annoying!!! Quote Link to comment Share on other sites More sharing options...
DaiBOOSH Posted March 16, 2017 Share Posted March 16, 2017 Same here... had issues with my cigarette lighter not working, removed the fuse and now it works with no fuse in the slot... Then the stereo started to stay on after I switched the car off and even after switching it off manually the screen would stay on and kill my batter AND now my stereo won't work at all.... just says ford audio and won't play anything or connect to bluetooth.... Mk7 2012 fiesta Quote Link to comment Share on other sites More sharing options...
Stephanie Gebel Posted October 8, 2018 Share Posted October 8, 2018 I'm not in the UK I'm in the United States and I have a 2015 Ford Fiesta at I'm having problems with radio my dad found a burnt fuse. Quote Link to comment Share on other sites More sharing options...
Andrea09 Posted March 15, 2019 Share Posted March 15, 2019 Hi my 2012 Ford Fiesta audio not working or cig light and USB port saying ford audio left it on for an hour took battery off for 5 mins did come up saying something about 1 hour. If I turn it off can use the menu button. Any help please got a long drive tomorrow thanks Andre Quote Link to comment Share on other sites More sharing options...
Ludovicus Posted April 3, 2019 Share Posted April 3, 2019 On 11/15/2013 at 12:47 PM, jd1990 said: Hi all, In a bit of a mess here, the other day I went to go to work, turned my key in the ignition and radio 1 didn't come on as normal, just silence. on the media screen above the radio controls all it said was "Ford Audio Welcome" and was frozen on that with no sound at all. I could turn the media centre on and off as normal, however each time I turned it on all I'd get was that message and in the bottom right hand corner of the media screen there is a constantly lit little red cog (see photos). There has been no disconnecting of the battery and no power drains. ps. none of the buttons on the left hand side work, including CD eject and all the choices of audio input (Ford fiesta Zetec 2009 plate 1.25) This happened to me as well, but I followed all the instructions on what I should try or do and nothing worked. Any idea how to fix this? Ive replaces radio, put new fuses even though the old ones looked fine, and took out battery and fuses for an hour. Nothing worked and Ford is just trying to make money from this scam. Quote Link to comment Share on other sites More sharing options...
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