Johannes Posted December 22, 2013 Share Posted December 22, 2013 Our audio system on our smax has stopped working? Won't turn on at all? So we can't access radio, nav, cd .... Anything Any ideas? Quote Link to comment Share on other sites More sharing options...
Preee Posted December 22, 2013 Share Posted December 22, 2013 First point of call needs to be the fuse box Quote Link to comment Share on other sites More sharing options...
Johannes Posted December 22, 2013 Author Share Posted December 22, 2013 Fuse box all checked and problem not found. Still not working? Quote Link to comment Share on other sites More sharing options...
Preee Posted December 22, 2013 Share Posted December 22, 2013 There should be two fuse's for the radio. Next step i guess will be to pull the radio out and check conections , at the same time you can check your getting power to it. Quote Link to comment Share on other sites More sharing options...
tomtom70 Posted December 22, 2013 Share Posted December 22, 2013 Have you tried resetting by pulling the fuse (having the keycode ready)? Some information would be helpful - which satnav?Travelpilot NX (DVD), EX (CD) or FX (SD) or aftermarket? Quote Link to comment Share on other sites More sharing options...
Stoney871 Posted December 22, 2013 Share Posted December 22, 2013 Some radios have a fuse mounted in the back under the loom connector. Quote Link to comment Share on other sites More sharing options...
Johannes Posted December 26, 2013 Author Share Posted December 26, 2013 Have tried everything with fuses and to no avail. Now whole battery flat this morning ?? Although nothing was left on when last used on Xmas eve? Quote Link to comment Share on other sites More sharing options...
jeebowhite Posted December 26, 2013 Share Posted December 26, 2013 Sounds like you might have a shortout in the wiring somewhere. So at no point the radio will turn on at all? Quote Link to comment Share on other sites More sharing options...
Johannes Posted December 26, 2013 Author Share Posted December 26, 2013 No, the radio won't work at all or the sat nav etc. Quote Link to comment Share on other sites More sharing options...
jeebowhite Posted December 26, 2013 Share Posted December 26, 2013 Take the unit out and check the wiring, it could be that there has been a bit too much heat, and the wires have bonded, possibly causing the short out. Quote Link to comment Share on other sites More sharing options...
137699 Posted December 28, 2013 Share Posted December 28, 2013 What year is your Smax? If it's 2006-2008 it needs a software update applying to fix this. Quote Link to comment Share on other sites More sharing options...
Johannes Posted December 28, 2013 Author Share Posted December 28, 2013 It's 2010. Quote Link to comment Share on other sites More sharing options...
jeebowhite Posted December 30, 2013 Share Posted December 30, 2013 Have you checked the wiring for any noticeable issues? Quote Link to comment Share on other sites More sharing options...
Johannes Posted December 30, 2013 Author Share Posted December 30, 2013 Just dropped it off at ford. We couldn't see anything obvious. Will let you know what the outcome is. Quote Link to comment Share on other sites More sharing options...
Johannes Posted December 31, 2013 Author Share Posted December 31, 2013 It was a fault inside the audio system. Needs to be replaced and has had to be disconnected to rectify battery drainage until replacement installed. Quote Link to comment Share on other sites More sharing options...
tomtom70 Posted December 31, 2013 Share Posted December 31, 2013 15 posts and still no mention of the type of unit ... Quote Link to comment Share on other sites More sharing options...
Zahi Posted January 6, 2015 Share Posted January 6, 2015 I just come back from two weeks vacation and I have exactly the same problem. Do you remember how much was the unit replacement? Quote Link to comment Share on other sites More sharing options...
JoeyDo Posted February 3, 2021 Share Posted February 3, 2021 Hi there, I am having the same issue as above owner.... can you give me a rough cost of how much fords charged...? Quote Link to comment Share on other sites More sharing options...
Charmaine Posted March 30, 2021 Share Posted March 30, 2021 How weird, my battery went flat randomly! so I jumpstarted it now my stereo won’t stay on, the heat comes on and off so does the radio!! it sounds similar to you guys, what was the issue? is it expensive to fix? Quote Link to comment Share on other sites More sharing options...
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