Vertig0ne Posted February 3, 2014 Share Posted February 3, 2014 Hey guys, I am struggling with an issue on my Fiesta, I have a software issue. My bluetooth device is stuck in a "unable to delete" state. It's deleted the device enough that I am unable to reconnect the device to receive phone calls, but I can still bluetooth music from my device. The device is an iPhone 5 (if that makes any difference, although I believe this to be more a car software issue then a device software issue). I use my phone a lot while driving so the bluetooth connectivity is important to me. But back to the problem... I believe a software re-flash will resolve the issue as would do things like overwrite the ROM in it's entirety (Assumption from experience, I am a software engineer). However, I am unable to download the current version off Ford's website as it will not recognise my VIN number. Is there any way I can get this software without having to go to the dealership (I was there tonight, but I am of the understanding that due to the time I arrived there, to do something else, It was pretty much closing time and suggested phoning again tomorrow) I am fairly certain this is a 5 minute fix if I had the software file (assuming the software doesn't have a silly check like make sure version > currentVersion) but getting it seams a task within itself. So can anyone help? Or am I stuck with going back to the dealer? EDIT: If it makes a difference it is the facelift model Quote Link to comment Share on other sites More sharing options...
supersneak Posted February 3, 2014 Share Posted February 3, 2014 Frustratingly, customers can't yet download a Sync update, it has to be done by the dealer, and some dealers try to charge. I think you can reset the bluetooth module by removing the appropriate fuse, but i'm someone better qualified will advise. Quote Link to comment Share on other sites More sharing options...
Vertig0ne Posted February 3, 2014 Author Share Posted February 3, 2014 I concur with the frustrating part, Ford provide an option to update the software in their cars for end-users, yet somehow neglect to provide the software rendering that option entirely useless. Quote Link to comment Share on other sites More sharing options...
igglepiggle Posted February 3, 2014 Share Posted February 3, 2014 remove fuse 24, have a look at this for a guide to how to! http://www.fordownersclub.com/forums/topic/42846-sync-issue/ 1 Quote Link to comment Share on other sites More sharing options...
Vertig0ne Posted February 3, 2014 Author Share Posted February 3, 2014 You are a diamond, I'm off to do that right now. Thank you so much. Quote Link to comment Share on other sites More sharing options...
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