laumk7 Posted February 25, 2015 Share Posted February 25, 2015 I'm due my new car on Monday, and it's looking increasingly likely I'm not going to be getting it on time The dealers have been fantastic, but say their hands are tied by ford, ford on the other hand are saying it's down to a different section of ford who the dealer is in direct touch with, and they won't give me the contact details for. It honestly feels like I'm hitting my head up against a wall with it all, I just want my car I don't even know if the car is in this country in compound or in the compound in Holland awaiting shipping A friend of mine says her car was 2 weeks late and a friend of hers' car was a month late, she advised me to complain to ford, which I did and well, see above... So, how long did you wait before you got your car? Was it on time or late? How late? Sent from my iPad using Ford OC Quote Link to comment Share on other sites More sharing options...
WAZ91 Posted February 25, 2015 Share Posted February 25, 2015 I work for a company in the Motor sector and coming up to plate change all dealerships are stuggling to get cars in on time. What have you ordered? I know Kuga's are taking a lot longer than normal 1 Quote Link to comment Share on other sites More sharing options...
laumk7 Posted February 25, 2015 Author Share Posted February 25, 2015 A fiesta TX Sent from my iPad using Ford OC Quote Link to comment Share on other sites More sharing options...
thatfiestaguy Posted February 25, 2015 Share Posted February 25, 2015 TX..... ? I'm scratching my head at that one! Quote Link to comment Share on other sites More sharing options...
alexp999 Posted February 25, 2015 Share Posted February 25, 2015 My Focus was 1-2 weeks late, I forget how long now. They knew it was on its way, but was just a case of waiting for it to turn up. You just have to be patient, which I know from experience is difficult, when it could be any day :D 1 Quote Link to comment Share on other sites More sharing options...
MONDEO TXS 2.2 Posted February 25, 2015 Share Posted February 25, 2015 My 15 plate Focus ST 3 is running a week late a.t.m. 1 Quote Link to comment Share on other sites More sharing options...
laumk7 Posted February 25, 2015 Author Share Posted February 25, 2015 TX..... ? I'm scratching my head at that one! A Titanium X Sent from my iPad using Ford OC Quote Link to comment Share on other sites More sharing options...
laumk7 Posted February 25, 2015 Author Share Posted February 25, 2015 Well I contacted my (poor old) dealership again, and they said ford registered 21,480 vehicles in January alone, so it's not personal, things are just taking time and to be patient, doesn't help though, Christ on a bike this is frustrating! Is it usually like this? Or is March just especially bad as opposed to September? Sent from my iPad using Ford OC Quote Link to comment Share on other sites More sharing options...
MONDEO TXS 2.2 Posted February 25, 2015 Share Posted February 25, 2015 March is worse ! 1 Quote Link to comment Share on other sites More sharing options...
WAZ91 Posted February 25, 2015 Share Posted February 25, 2015 March is always worse, company i work for did well over 30,000 cars in march last year 1 Quote Link to comment Share on other sites More sharing options...
Ford_Man Posted February 25, 2015 Share Posted February 25, 2015 March is worse because residuals are stronger I belive 1 Quote Link to comment Share on other sites More sharing options...
troy45 Posted February 25, 2015 Share Posted February 25, 2015 Reading some other threads there are also some recalls/service actions Ford are carrying out on some Fiestas which have already left the plant but not got to dealers yet. Could be that yours falls into this group of cars hence the further, unexpected delay. 1 Quote Link to comment Share on other sites More sharing options...
Phil 87 Posted February 26, 2015 Share Posted February 26, 2015 The thing is dealers will say anything to shift the blame onto someone else. They should at least be able to tell you where the car is. Although I found when I was waiting for my car nearly a year ago they can't accurately tell you when the car will be delivered until a few days before. 1 Quote Link to comment Share on other sites More sharing options...
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