Brammer_2k Posted April 10, 2016 Share Posted April 10, 2016 Hi All, Ive got a 2015 MK3.5 Focus Titanium with the touch screen radio and sat nav but i have an issue with it since i had it from new. Had its first service the other week and the dealer said they had reset it and to give it a try, but to be honest the issues wasnt fixed. the issue is the buttons below the sat nav do not glow up, they do very very rarely some time but 99% of the time they are in darkness. is there anything i could do to fix the issue or is this a return to the dealers? (When they do glow up, sometimes its just the power/volume button for the radio, even if the radio is on or off it dosnt light up the rest) i have tried doing a factory reset on the radio which did nothing and checked all the settings on the car dash screen but there was nothing. ...Also is there a way i could do an update on the radio? This is what its like at night with the lights on ( i can get a better image if need be?) Should be like this image i got from gogle images. Any ideas? Thanks Quote Link to comment Share on other sites More sharing options...
suddste Posted April 10, 2016 Share Posted April 10, 2016 Hi, I have the same navigation and dont have this issue, try disconnecting the battery so everything is dead and reconnect after 10 minutes. But I assume that the garage may have already done this. Quote Link to comment Share on other sites More sharing options...
alexp999 Posted April 10, 2016 Share Posted April 10, 2016 It's a software bug. Either need to update sync yourself (see my thread) or get it back to a dealer and they'll update it for you. 1 Quote Link to comment Share on other sites More sharing options...
iantt Posted April 10, 2016 Share Posted April 10, 2016 there were issues with updating the software for a few weeks but now it should be sorted , contact your dealer again and get any updates aplied as your issue is known about. Quote Link to comment Share on other sites More sharing options...
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