Malc1945 Posted April 22, 2016 Share Posted April 22, 2016 I have a new Ford Mondeo X which when engine is switched off it starts up again when opening drivers door. I have got know where in the last six months with sorting this problem out. A service person at the dealers last week actually drove my car after fixing another problem and when he got out of the car after switching it off it started up. I asked him what caused this as I had reported it several times to the sales man who sold me the car and has since left, I was told to look in the hand book. I at this stage gave up after spending £31,000 on my car. what can I do if the service manager tells me to look in the hand book? Bye bye Ford! 1 Quote Link to comment Share on other sites More sharing options...
Dan P Posted April 22, 2016 Share Posted April 22, 2016 Surely it's under warranty and they have a duty to resolve the issue? They can't deny that it happens as their staff have witnessed it. Quote Link to comment Share on other sites More sharing options...
TomsFocus Posted April 22, 2016 Share Posted April 22, 2016 Well, did you look in the handbook? I can't see what the use of starting when opening the door would be, hopefully you don't leave it in gear... Quote Link to comment Share on other sites More sharing options...
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