voice activation

[mondeo man]

wonder if any of you guys can help me out....press voice activation...can barely hear it (yes I have turned it up)..but it can hear me fine I can give voice commands. along with blue tooth phone calls...again they can hear me..but I can hardly hear them....any one had this problem and how was it resolved ?..thanks for the replies.

[Stoney871]

Have you checked the voice volume settings in the radio menu?

Sent from my SM-G930F

[mondeo man]

yes I've tried that....

[Jonro2009]

Have you checked the bluetooth volume on your phone?

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[mondeo man]

yes...its just not the phone but voice command as well...i.e climate temperature etc.. 

[Jonro2009]

Do you have this menu on your radio?

1. Press Menu > Settings > Voice control.

2. Select from the following:

• Interaction Mode • Confirmation Prompts

• Media Candidate Lists • Phone Candidate Lists

• Voice Control Volume

Is the sat nav voice low also?

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