Arnold Clark - Evans Halshaw Or Macklin Motors - Please Rate In Order Of Worst To Best For Sales And Servicing

[Nikstryker]

Just interested in gathering some thoughts from all you experienced mechanics and amateurs

I do all my own car mechanics so very rarely take my cars to get them fixed but I recently bought a nearly new car and would be interested to see how you guys rate the various dealers.

1. Arnold Clark

2. Macklin Motors

3. Evans Halshaw

4. ???

In order of krudd to non-krudd!

[stef123]

Without shadow of a doubt Evans Halshaw! Probably safe to say I would not be welcome back to the Glasgow branch lol.

[Nikstryker]

6 minutes ago, stef123 said:

Without shadow of a doubt Evans Halshaw! Probably safe to say I would not be welcome back to the Glasgow branch lol.

Really I bought mine from the EK branch - to be honest I find all car salesmen to be out and out slimers!

From what I have read I always thought EH were the better of the salesrooms but after talking to a few people after buying my FF it seems not!

At least it wasnt AC they truly are awful and MM in Thornliebank were so rude and dishonest and tried to con my old mum made me mad as hell I nearly bopped the arrogant Asian fudd who was unbelievably rude - i even got an apology after i posted a review on a certain website and he apparently is going to be disciplined - should have been fired!

Why Steff did you bop the salesman? lol

[stef123]

3 minutes ago, Nikstryker said:

Really I bought mine from the EK branch - to be honest I find all car salesmen to be out and out slimers!

From what I have read I always thought EH were the better of the salesrooms but after talking to a few people after buying my FF it seems not!

At least it wasnt AC they truly are awful!
 

It wasn’t the sales guy I had a problem with it was the service manager. To say I nearly squared up to him a couple of times in the show room and him wanting to phone the police is just the start of it lol. £7500 of cash gone and the bodged my motor. Wasn’t leaving until it was getting sorted! And by the way, he did finally break and do it. Sent my mum in to collect my £50 fuel compensation too as he had forgotten about that. He told her I intimated him  whatever it takes, I’ll do it!

I've still got the same car 7 years on, it’s been a cracking motor after the initial hiccups caused by the dealer. 

[Nikstryker]

3 minutes ago, stef123 said:

It wasn’t the sales guy I had a problem with it was the service manager. To say I nearly squared up to him a couple of times in the show room and him wanting to phone the police is just the start of it lol. £7500 of cash gone and the bodged my motor. Wasn’t leaving until it was getting sorted! And by the way, he did finally break and do it. Sent my mum in to collect my £50 fuel compensation too as he had forgotten about that. He told her I intimated him  whatever it takes, I’ll do it!

Good on yer - Yer mum is the most important person in yer life never forget it!
Hmmm 

Nice to see you are still here after all these years Steff!

I have to admit it does seem like once they have sold you a car they cant be bothered with after sales service or dealing with any issues - quite sad really as they seem to have no idea of return business these days - My girlfriend bought a Yaris from a place in Ayr and they seem to have been rock solid the car has lasted 5 years without a single problem and it was second hand - I Shouldha gone to specsavers i reckon!

>;O)

[stef123]

12 minutes ago, Nikstryker said:

Good on yer - Yer mum is the most important person in yer life never forget it!
Hmmm 

Nice to see you are still here after all these years Steff!

I have to admit it does seem like once they have sold you a car they cant be bothered with after sales service or dealing with any issues - quite sad really as they seem to have no idea of return business these days - My girlfriend bought a Yaris from a place in Ayr and they seem to have been rock solid the car has lasted 5 years without a single problem and it was second hand - I Shouldha gone to specsavers i reckon!

>;O)

Sadly it seems the way now, chuck them out and any issues will come back to be fixed! Most of them don’t really care once you’ve bought a car.

we have actually had an outstanding service from Hamish in Arnold Clark in Armadale. I gave him a few items needing done to the car I wanted to buy such as missing bit trim, front discs and pads and timing belt. I told him I wanted them doing to get a sale and also paperwork to go with it as proof. Went in a week later to collect the car and the first thing he done was put the paperwork out in front of me and handed over the keys, ‘go have a look over it yourself’. Sure enough, everything had been done. 

We had an issue shortly after buying it where it felt like the back end was loosing grip. Had a look round and found a leaking shock. Wasn’t like that when I inspected it the first time. Phoned Hamish back, couldn’t have been nicer about getting it back in to get the shocks changed.

had that car 5 years now, never missed a beat. 2007 Seat Ibiza 1.4 Petrol if your wondering lol. 

[Nikstryker]

Hmm thats good to know

The burd (i hope that is not offensive to the #metoo crowd lol) is looking at getting rid of her Yaris and getting the new Toyota IQ 3 years old.

She mentioned today she was going to Arnold Clark and i shuddered with fear immediately but i shall let her know ta!
Hence why I am posting asking which salesrooms are ok as ive always bought off the trade mags or eBay.

Seat Ibiza lol dont feel too embarrassed I used to have a Toyota Tercel - it lasted 3 weeks before it blew up!
I then hired a brand new car cant remember the make but on the first day i hit a BMW at 40mph and put it through a garden wall and wrote the hire car off and there ended my job contract lol

They dont call me Dis-gaz-ter for nowt!

 

 

[stef123]

I would tell you the rest of the Hamish story but it won’t be on the forum as I’ll be branded a racist although it was a bit mutual respect between us.. put it this way he certainly doesn’t wear a kilt or have ginger hair! Quite the opposite lol. 

[Nikstryker]

Hamilton Accie - I ken yer drift strange name!

Hamish Patel hmmmm

I'm actually trying to get a job in their IT dept - Ive applied every time the job becomes vacant - 3 months no joke!

They must have a serious issue with their IT department as the staff turnover for the job is terrible,
Why you would ask am i applying - cos im curious to see how long id last.
I had ahem a slight altercation with my last manaher and got fired summarily shall we say - like you I dont take fools gladly!

Canny see a Hamish on their staff list

Staff members

• Sales ManagerKevin Jeffrey / Dougie Kelly
• Motability SpecialistAlistair Robertson / Sarah Hind
• Business Sales SpecialistIian Bain

[iantt]

all dealers are the same, theres not many salesmen that ive worked over 37 yrs with i would buy a car off. ive had physical altercations with one or two also.

[Jethro_Tull]

It can vary so much from branch to branch, or even salesman to salesman (or even new tech to the workshop fossil) that its not really possible to make a meaningful ranking.

[stef123]

Workshop fossil @iantt 

[Luke4efc]

I love car sales arguments. A mate of mine bought a car from a local dealership. Long story short it needed a new engine after 3 weeks. Went to take it back and the dealer didn't want to know. He made sure that dealership never sold another car that weekend till he got his money. After he put a few customers off buying, full refund recieved.

[iantt]

Workshop fossil [mention=59356]iantt[/mention] 

thanks!

[Nikstryker]

If there was a top answer it would have to be Ian's - you have further impressed my opinion that they are all sheisters!

I have only ever bought via the trade mags and eBay in the past or built my own cars but this time it was ma auld dear who wanted a reliable car.

The Lotus just wasnt cutting it lol - Every time she drove into the local shops the looks she got 70+ year old lady getting out of a Lotus E with the reggie XXX WAG LOL
Have you ever tried getting in and out of an old  LOTUS? - Lots Of Trouble Usually Serious for sure.
Electrical nightmare and no mistake even worse than TVR....Maybe...

[jace1969]

I had mine from Twall ford dealer and i have to say so far they are very good,well going back just over 3 years even the manger took me out for a test drive

on a Sunday and after sales are ok,not 100% but still good.

I had 2 test drives as i didn't know what to do but all fine there.