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2013 Galaxy WA6 Gearbox issue

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I will be as thorough as I can but my father owns the car and getting info somewhat vague....

he started with an eml on dash, and gearchange on his auto box being lumpy, until this, no problems.

he has taken to a garage and been told ‘control unit’ not right (am waiting for error code) but has advised my father to replace whole gearbox and unit, quoting over £4000 has anyone come across this symptom before, he is really stuck without his car and I’m trying to get advice ASAP so he doesn’t just go ahead with it. I have suggested a refurbished box, is it possible with the ‘control unit’ or do I have to replace / reprogram? Need advice ASAP please, thanks in advance

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