Ford Basingstoke can't get me an exhaust!!!!??

[DJ dinger]

I have, I think, the last of the mk3 estates, Titanium X 2.5 auto on a 56 plate. Exhaust falls off, try all the 3rd parties, dealer part only, go to ford, none in the country, in Germany apparently (not convinced anymore) have to pay upfront, 2 weeks lead time....... That was four weeks ago!!! Every time I chase they tell me they have sent an email but have had no reply and will send another one!? When I ask what happens if they don't have one, you'll get a refund. Ummmm....... But I have one of your cars with no exhaust! Can't you do something? What do we do?? And they have no answer!! Pls, someone help or give me some advice. Can ford do this? Surly I don't have to now buy a custom made pipe? That would probably write the car off! What are my options? Thanks

[stef123]

Get your money back and go to a custom exhaust manufacturer.