Eric Bloodaxe

Mk8 ST-Line X 140 early impressions

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alot of dealerships are un aware of the gps diagnostic mode in sync 3. the idea was if there were issues with satelite reception customers  reported then the diag mode was enabled so customer could inform the dealer if sat signal dissapears in a certain location only ( could be deemed normal) or randomly which could indicate a fault. difficult for a dealer to diagnose in a garage or a short roadtest. 

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That's very interesting. I've seen a video on You Tube showing how to access the Sync 3 diagnostics on a Ford Fusion (US) by simultaneously pressing the CD eject and fast forward buttons which on that car were located below the screen. Presumably there is a different method for a UK Fiesta? 

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pretty much the same depending on sync version. has your fiesta got cd player? 

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you can keep the diag menu once acessed as an extra icon on the screen to access at the time or place of satelite loss. 

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41 minutes ago, iantt said:

pretty much the same depending on sync version. has your fiesta got cd player? 

Not fitted to my car, so some other combination of buttons?

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yes, cant remember off hand but got it written down somewhere. 

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Right button under the screen and right on the right hand steering wheel buttons at the same time for about 5 seconds.

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Could I clarify which buttons before I start pressing things?

The right hand button below the screen Is "darken screen" - is that the one?

On the steering wheel, is it the upper right (menu) button or the lower right (phone etc) button?

Do you need to be on a particular Sync 3 screen when you start, and should the operation be performed ignition on or off?

Lot of questions there, sorry!!

IMG_20180616_140257.jpg

IMG_20180616_140225.jpg

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20 hours ago, iantt said:

alot of dealerships are un aware of the gps diagnostic mode in sync 3. the idea was if there were issues with satelite reception customers  reported then the diag mode was enabled so customer could inform the dealer if sat signal dissapears in a certain location only ( could be deemed normal) or randomly which could indicate a fault. difficult for a dealer to diagnose in a garage or a short roadtest. 

Thank you for the info on the diagnostic mode. I will not try anything yet as I don't want the dealer or Ford trying to pass the buck by saying i am messing with settings that may be contributing towards the fault.

I understand it may be difficult for the dealer to diagnose.

The issue is that Ford know there is a fault with  some units, the dealership know there is a fault with some units, they aren't trying to hide the fact there is  fault. The issue is they haven't got a clue how to fix the fault, they are still selling cars with the fault and they are offering no recompense to customers who's cars have the fault until they fix it.

Essentially they know they have issues and haven't got a clue what to do about it.

The dealerships new car sales manager has a Focus himself that has the issue. It isn't just restricted to Fiestas.

If we had a 3 month old television with a fault that had an attempted repair performed 3 times I am pretty sure we would be entitled to ask for a replacement or be given a full refund.... is there a difference to consumer rights with a new car to any other new goods purchased does anyone know?

This is what it is coming down to as we are now fed up with shoulders being shrugged and told basically we don't know how to fix the issue.

Surely it just cannot be ours that has the problem out of all the users on this forum? The dealer has said they have had may customers return cars to them regarding the same issue. No one on here having the issues with Sat nav on Sync 3?

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2 hours ago, Eric Bloodaxe said:

Could I clarify which buttons before I start pressing things?

The right hand button below the screen Is "darken screen" - is that the one?

On the steering wheel, is it the upper right (menu) button or the lower right (phone etc) button?

Do you need to be on a particular Sync 3 screen when you start, and should the operation be performed ignition on or off?

Lot of questions there, sorry!!

IMG_20180616_140257.jpg

IMG_20180616_140225.jpg

It's the ►►▌ in the top pic, and the ►▌ on the steering wheel.

I got the menu when the car was running, I guess as long as the car is on, you should be able to access it.

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Thanks @lst. Tried it with engine running, engine not running but ignition on, and ignition off but still no joy. Don't want to mess around too much for similar reasons to @Mavroz!

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On mine, I switch ignition on, wait for sync to start up, then press the buttons together for 5 secs. It then enters a speaker test mode, which you exit to access the rest of the diagnostics.

I have the B&O play, don't know whether that makes a difference? Couldn't work out how to make the icon in the menu for this though...

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Many thanks again, @lst - I don't have the B&O but realised I didn't have the sound switched on! All good once I did that, seem to be picking up from lots of satellites in present location.

So far, I've only lost GPS completely in one area (Wensleydale) and I've been up and down there twice in the last week with no problems at all with GPS in the car. However, I was using Google maps on my mobile while up there and that told me I was around 6 miles from where I actually was! So I'm coming round to the idea that my issue might be one of localised reception problems. Unfortunately I've still only done around 2,000 miles in the car, all within around 100 miles radius of home, so I'll have to see what happens when I get chance to venture further afield!

I couldn't figure out the icon either, I'll leave that for another day (unless one of our resident geniuses can enlighten us?!).

 

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PS to my previous post - found you can access the diagnostics menu with ignition off, provided you have the sound on of course. Caution for anyone who has yet to try this - make sure you have volume set at a low level as the initial speaker test is ear-splitting otherwise!

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Quote

 

absolutley loving my ST Line X. went over the forest the other day to do some photogrphy, and came back to a gorgeous sunset in the background of the car park, made for a cracking couple of shots.

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does the ST Line X have auto wipers? I am unsure on all of the wiper positions on the arm

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Yes. Any info can be found in the owners manual.

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On 3/7/2018 at 3:48 PM, Eric Bloodaxe said:

 also there is a small cubby on the drivers side which I assume is meant for change etc but I can't even get my (admittedly fat) fingers in.

 

Just been poking around under the dash (looking for the obd port in case I needed it). Realised that the above mentioned cubby has a 2 stage action and when you open it all the way (it's a bit stiff) it is a useful space. So, I owe the car an apology for that criticism and am also pleased that my fingers are not that fat after all😀

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