Guinness

Budding Enthusiast
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    10
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About Guinness

  • Rank
    Member

Profile Information

  • First Name
    Matthew
  • Ford Model
    Edge
  • Ford Year
    2017
  • UK/Ireland Location
    Leicestershire

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  1. Thanks both! Just showed my wife your posts, she fell over laughing. I’ll have you know that ‘crocs with socks’ are de rigueur amongst us Mitsubishi Outlander PHEV drivers!
  2. Hi EoR, Monday 7th October is fine for me. I’ll PM you my address.
  3. Hi Edge of Reason, No, I still have it! I haven’t got around to putting it on eBay if you are interested. It comes with instructions, but without the 14 year old rather porky ‘miniature’ Dachshund!
  4. Just to keep you all updated, I’m too far for Nick (I’m close to J24 of M1), so I’ll pop it on eBay tomorrow.
  5. I think £40 sounds fair, I have PM’d Nick.
  6. Hello All, After a number of problems with our Edge, and complete main dealer indifference, I traded in our Edge for something else. I still miss what was a great design of car, let down by build quality, and our local dealer. However, I have a Ford Edge Dog Guard (2015 onwards) (part no.G1468) by Guardsman for sale, and was wondering where was best to advertise it, on this site or eBay, given the relative rarity of the cars. Opinions please!
  7. Just to update you all - and to add to the confusion.... The Edge is now at the garage. I joined the AA for £99 + £15 for recovery with home start (its more expensive on the phone than online - there is no way around it). I explained about the electrical issues I had been having, and that it had been booked in over a week ago before it died on me, but the earliest they could do it was 14th Feb. I mentioned the other things that needed doing (water in the tail light strip, a/c recall, and the oil service light resetting) and the service manager came onto reception, and the staff asked about the included recovery. I talked to him about how confusing it was about the recovery being included or not, and he said that you do get a years recovery if you have it serviced, but only if you ask for it! He didn't seem to know about the convenience check though. He then seemed interested in the oil service message. I explained that it came up, and though I had been told that the car had a 2 year service schedule when I bought it (new), I called their garage about 6 months ago to confirm this was the case. They told me it did not need doing, and that the service was indeed 2 years and that I could pop past to get the message reset. However, the service manager then told me that this was wrong, and the oil service should have been done then (about 3-4k miles ago), which would also mean I would have had cover (as long as I asked for it)....... I give up. I always service my cars as they need doing. When the warning came up, I contacted the Ford garage and they confirmed what I had been told before, that it was 2 years. Maybe I'm not intelligent enough to own a Ford, but it seems you need a degree in Fordology to understand the servicing and included (or not) breakdown cover. I still really like the car though - so as long as its fixed now (hopefully) I can get back to enjoying it. A bit of good news: I've just phoned the AA to cancel, and they are refunding the £15, so it was just the £99 - good on them.
  8. Hi thanks for that, but that’s the first I’m hearing of the convenience check....
  9. Hello everyone, thanks for the advice. I tried the charger, but after leaving it alone for a few hours I came back to it and noticed a fault code on the charger. It said the battery was dead and unchargeable. I then came across another problem. I called Ford assist who told me that my AA membership had lapsed. They cover you for the first year and then for a year after each service. When the oil change service message came up on the screen about six months ago I phoned them, and they said that my car only needs servicing every two years. Nobody pointed out that that would mean that my AA cover finishes. I have never had a new car that doesn’t come with three years breakdown warranty. I now need to buy AA cover to last me until June which I can do on a monthly plan. Unfortunately however, as my car has already broken down I need to pay an extra £99 for them to come and try and start it. I went into the local Ford garage to ask if they could help but they said they couldn’t. The only thing I can do is phone Ford customer care once I have paid the AA to come and bring the car to them and see if they’ll pay anything. I’m really disappointed that my car has broken down as it is not two years old, and I have to pay to get the car to the garage to do work which is probably under warranty. So, a warning out there to all lower mileage Ford Edge drivers: you will have the first year covered, but not the second. It then seems you may have your third year covered for recovery as long as you go to a participating dealer. I can’t say I’m happy.
  10. Hi all, We have a 2017 model Ford Edge which has had various battery saver messages popping up for a few weeks. I have booked it in for that, and also the air con recall, but the garage couldn’t get it in until 14th Feb. Yesterday, the car was dead. Dead dead, as in wouldn’t open remotely, and I had to get in with the key (that cover is really difficult to remove!). Anyway, I have access to a Ring RSC 16 charger, but I have never charged a battery. Do I have to remove the positive and negative clamps from the battery? I know the auto stop-start makes a difference, and the negative terminal is hard to get to. Would it be better to jump start it? Not in a major rush, so can charge it slowly on a low amperage, I’m just worried about damaging the car electrics if I don’t disconnect the battery. Thanks!